Aasmita Hossain
Stamford,CT
Summary
Adaptable professional with extensive experience in retail and customer service. Known for strong organizational skills and the ability to thrive in high-pressure environments, contributing to improved customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Brand Representative
Abercrombie & Fitch
Greenwich, CT
12.2025 - Current
- Assisted customers with product selection, enhancing shopping experience and driving sales.
- Engaged with customers to build relationships, fostering loyalty and repeat business.
- Maintained visual merchandising standards to promote brand identity and attract customer interest.
- Adapted quickly to changing store conditions, maintaining efficiency during peak hours and events.
- Completed floorsets, filled floor, and rang up customers.
Sales Associate
Burlington
Stamford, CT
06.2025 - 08.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise presentation standards to ensure an appealing store environment.
- Stocked shelves and organized inventory to optimize product accessibility and visibility.
- Handled customer returns and exchanges, ensuring satisfaction and adherence to policies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Office Secretary Intern
A & S Car Service
Stamford, CT
01.2022 - 12.2024
- Managed daily office operations, ensuring efficient workflow and communication among staff.
- Coordinated appointment scheduling and customer service inquiries, enhancing client satisfaction.
- Answered multi-line phone system, directing calls to appropriate departments efficiently.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Retail Sales Associate
Goodwill
Stamford, CT
07.2023 - 09.2023
- Assisted customers with product selection and answered inquiries to enhance shopping experience.
- Organized merchandise displays to optimize store layout and increase product visibility.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Library Page
Ferguson Library
Stamford, CT
07.2021 - 07.2022
- Shelved library materials efficiently, ensuring proper organization and accessibility for patrons.
- Assisted patrons with inquiries, providing exceptional customer service and information retrieval support.
- Conducted regular shelf checks to identify misplaced items, ensuring collection integrity and user satisfaction.
- Provided exceptional customer service by answering basic reference questions and guiding patrons to appropriate resources.
- Organized library shelves, materials and equipment in clear, alphabetized order.
Education
Bachelor of Science - Economics
University of Connecticut
Storrs, CT05.2026
High School Diploma -
Stamford High School
Stamford, CT06.2022
Skills
- Effective communicator
- Brand awareness
- Customer relations
- Revenue generation
Languages
English
Native or Bilingual
Bengali
Professional Working
Timeline
Brand Representative
Abercrombie & Fitch
12.2025 - Current
Sales Associate
Burlington
06.2025 - 08.2025
Retail Sales Associate
Goodwill
07.2023 - 09.2023
Office Secretary Intern
A & S Car Service
01.2022 - 12.2024
Library Page
Ferguson Library
07.2021 - 07.2022
Bachelor of Science - Economics
University of Connecticut
High School Diploma -
Stamford High School