Aayan Khalid
Edison,NJ
Summary
Dedicated customer service associate with proven problem resolution skills. Committed to enhancing service quality and driving customer satisfaction. Ready to leverage experience to improve operational efficiency.
Overview
4
4
years of professional experience
Work History
Amazon Customer Service Associate
Amazon
Metuchen, NJ
03.2023 - Current
- Resolved customer inquiries through various channels, ensuring satisfaction and loyalty.
- Managed order fulfillment processes, improving efficiency and accuracy in delivery timelines.
- Collaborated with cross-functional teams to enhance product knowledge and service quality.
- Trained new associates on customer service protocols and operational best practices.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
In-Store Shopper
Whole Foods Market Inc
Bridgewater, NJ
08.2022 - 06.2026
- Executed efficient order picking processes to ensure timely fulfillment of customer requests.
- Maintained product quality standards by conducting regular inspections and addressing discrepancies.
- Collaborated with team members to streamline inventory management, reducing waste and improving accuracy.
- Utilized handheld devices for real-time tracking of inventory levels and order status updates.
Education
Bachelor of Science - Computer And Information Sciences
Middlesex County College
Edison, NJ05-2027
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Object-oriented programming
- Machine learning
Languages
English
Full Professional
Arabic
Elementary
Hindi
Limited Working
Timeline
Amazon Customer Service Associate
Amazon
03.2023 - Current
In-Store Shopper
Whole Foods Market Inc
08.2022 - 06.2026
Bachelor of Science - Computer And Information Sciences
Middlesex County College