Aayanna Marissa Wilson
Rowlett,TX
Summary
Dynamic Retail Sales Associate with a proven track record at Big Lots Stores, Inc., dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, excelling in customer engagement and cash handling, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
Work History
Retail Sales Associate
Big Lots Stores, Inc.
09.2024 - 02.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and provided outstanding customer service.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Education
K12 (TVAH)
1825 Lakeway Dr Suite 400, Lewisville, TX 7505705-2026
Skills
- Customer service
- Relationship building
- Professional appearance
- Retail store operations
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Flexible schedule
- Cash register operation
Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Korean
Limited Working
German
Elementary
Interests
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I like trying new recipes and food trends
- Volunteer Work
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Exploring various forms of art, such as different cultural language], food, and tradition, to nurture creativity and personal growth
- Interior Design
- Fashion
- Creative Writing
- Martial Arts
- Swimming
- Pilates
- ROTC
- Archery
Timeline
Retail Sales Associate
Big Lots Stores, Inc.
09.2024 - 02.2025
- ServSafe Food Handler's Certification
K12 (TVAH)
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