Hi, I’m
Richard A. Grant IV
Security
Montgomery,AL
Summary
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn new skills and grow as a great employee and leader if given the opportunity. I'm looking for longevity and room to advance professionally. I holds quality,respect, and teamwork in high esteem. If selected I can assure you that in no time at all I'll be your greatest asset.
Overview
18
years of professional experience
Work History
Security Services LLCMontgomery, AL
Security Officer
08.2023 - Current
Job overview
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- I supervise inmates that are admitted into the hospital I ensure the inmates safety as well as the hospital staff. The inmate is monitored he/she should be treated as any other citizen and the inmate should treat the staff with respect and not cause any issues with the nurses an/or doctors or they will be contained and sent back to their respective holding facility.
- Monitored premises and recorded activity in daily officer reports.
Allied UniversalMontgomery, AL
Security Officer
04.2022 - 08.2023
Job overview
- Patrolling the property making sure all exits and doors are safe secure and clear
- My job is to keep incidents an dangerous actions and situations from happening to the people and staff and my self by following the Allied Universal Mission statement an to abide by the site duties/orders of that property
North Atlantic SecurityMontgomery, AL
Security Guard
09.2018 - 02.2020
Job overview
- We are armed and unarmed security guards who sit with inmates emitted in the local hospitals in
- Montgomery,AL
- We watch the inmates an stay with them until they are healthy enough to return to prison whir they finish out the duration of their sentence
- We also check an scan the room for any contraband an we must make sure the inmate is handcuffed to the bed at all times.
Angels Landscaping Montgomery, AL
Grounds Maintenance Landscaper
03.2013 - 10.2015
Job overview
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health by determining proper product use.
- Used lawn equipment to make sure grass and bushes were well maintained and up-to-pare.
- Operated and maintained basic landscaping equipment and vehicles such as mowers lifters and zero-turns weed-eaters and automatic trimmers.
- Eliminated undesirable weeds and pests by physically removing problems or applying chemicals.
- Removed and properly disposed of debris to maintain worksite safety.
- Trimmed around trees and bushes.
- Created lawn diagnostic reports in coordination with supervisors and customers.
WalgreensMontgomery, AL
CSA - Customer Service Associate
07.2021 - 03.2022
Job overview
- Provide great customer and make sure the customers have a great experience and stock the items/ products that come off the truck
Victoryland CasinoShorter, AL
Bartender
02.2021 - 07.2021
Job overview
- Fix drinks an give great customer service
ASK TelemarketingMontgomery, AL
Retention Representative
02.2020 - 02.2021
Job overview
- I answered the phone gave great customer service and delt with highly irritated and upset customers an convinced them to either prolong there subscription or enroll or sign up for the subscription they didn't want to begin with leaving them happy an satisfied
Signature FinanceMontgomery, AL
Loan Officer/Loan Processor
02.2020 - 09.2020
Job overview
- I give great customer service and information to clients by reminding them of there account and how much there account is due I process payments when clients come in to make a payment
- If a person who had never been with us before I'm also able to approve or deny them depending on there information an weather or not they can pass and small credit check Call clients an reminded them their payments was coming up an also I disgusted when they would be able to make a payment I also renewed loans and former loans an I handled delinquency calls
Sykes TelecommunicationsMontgomery, AL
Technical Support Representative
03.2017 - 02.2018
Job overview
- I gave tech support to customers dealing with there bank account from anything from troubleshooting to insufficient funds to opening and closing bank accounts
Wind Creek Casino & HotelMontgomery, AL
Bartender
06.2016 - 02.2018
Job overview
- Make and serve drinks to the casino guests
- Give great customer service by letting the guest know that they are and always will be my main priority
- It's my duty to Greet,Engage, and Thank our guests for every alcoholic or non-alcoholic drink I make for them
WalmartMontgomery, AL
Deli Associate
01.2016 - 06.2016
Job overview
- Create great delicious meals for the Walmart customers and have it ready to serve when they asked
- Clean the cooking area and leave a spotless cooking an serving area
Avis Rent-A-Car SystemsMontgomery, AL
Detailer
01.2015 - 01.2016
Job overview
- Wash,wax,vacuum,deodorize , change oil, change breaks and prepare the rental vehicle to be rented.
Maxwell Air Force Base CommissaryMontgomery, AL
Bagger
03.2008 - 03.2013
Job overview
- Bag the customers groceries an load them in the customers grocery cart and take it to the customers car and load them in a very timely manner while making sure the customer is enjoying their experience at the Maxwell Air Force Base Commissary
Education
Jefferson Davis High SchoolMontgomery, AL
High School Diploma
05.2010
Councill Trenholm State Technical CollegeMontgomery, AL
Some College (No Degree) from Automotive Technology
Skills
- Stationary Surveillance
- High Level of Integrity
- Security Screenings
- Shift Work Experience
- Complex Problem-Solving
- Crime Prevention
- Customer Service
- POS System Operation
- Software Troubleshooting
- Problem Resolution
- Guest Services
- Employee Management
- Negotiation
- Self-Direction
- Regulatory Compliance
- Behavior Observation
- Care Monitoring
- Group Management
- Safety Monitoring
- Safety Control
- Appointment Scheduling
- Dependable and Responsible
- Critical Thinking
- Animal Behavior Education
- Customer Communication
- Animal Training
- Problem-Solving
- Industry Regulations Knowledge
- Multi-Task Management
- Courteous Demeanor
- Paperwork Processing
- Customer Consulting
- Report Transcription
- Scheduling
- Typing Proficiency
- Reading Comprehension
- Administrative Support
- Warranty Service
- Receiving Support
- Friendly
- Client Relations
- Beer, Wine, and Soju Cocktails
- Outgoing Personality
- Excellent Judgment
- Proficient in Mixology
- Handling Difficult Customers
- Alcohol Ordering
- Outstanding Customer Service
- Responsible Alcohol Service
- Testing Orders
- Documentation
- Cocktail List Development
- Materials Tracking
- Supply Tracking
- Improvement Planning
- Safety Procedures
- Training Program Development
- Continuous Improvement Projects
- Inventory Management Software
- Performance Improvement
- Corrective Action Planning
- Strategic Planning
- Motivation
- Reliability
- Typing 28 (WPM)
- English Fluency
- Security Procedures Knowledge
- Firearms Expertise
- Surveillance
- Punctuality
- Vigilant and Watchful
- Patrolling
- Electronic Surveillance
- Call Handling
- Sorting and Labeling
Timeline
Security Officer
Security Services LLC
08.2023 - Current
Security Officer
Allied Universal
04.2022 - 08.2023
CSA - Customer Service Associate
Walgreens
07.2021 - 03.2022
Bartender
Victoryland Casino
02.2021 - 07.2021
Retention Representative
ASK Telemarketing
02.2020 - 02.2021
Loan Officer/Loan Processor
Signature Finance
02.2020 - 09.2020
Security Guard
North Atlantic Security
09.2018 - 02.2020
Technical Support Representative
Sykes Telecommunications
03.2017 - 02.2018
Bartender
Wind Creek Casino & Hotel
06.2016 - 02.2018
Deli Associate
Walmart
01.2016 - 06.2016
Detailer
Avis Rent-A-Car Systems
01.2015 - 01.2016
Grounds Maintenance Landscaper
Angels Landscaping
03.2013 - 10.2015
Bagger
Maxwell Air Force Base Commissary
03.2008 - 03.2013
Jefferson Davis High School
High School Diploma
Councill Trenholm State Technical College
Some College (No Degree) from Automotive Technology
References
Name:Jaquan Fenderson
Contact: +1 (334) 451-6407
Location:Montgomery,Alabama
Occupation: Ground Supervisor Maxwell AFB
Relationship:Ex-Coworker/Mentor/Friend of the family
Longevity:15+Years
Name: Dante Johnson
Contact: (334) 498-2119
location: San Antonio,Texas
Occupation: Lead loss Prevention Specialist
Relationship: co-worker/friend
longevity: 10+Years
Name: Eric Jefferson
Contact: (205) 441-2116
Location: Birmingham,AL
Occupation: Retired Army Veteran
Relationship: Friend of the family
Longevity: 15+Years
Name: Darrel Vandiver
Contact: (407) 453-8457
Location: Apopka,Fl/Orlando,Fl
Occupation: Principal of Disney World
Relationship: Long Lasting Constituents/Associate
Longevity 15+Years
Name: Yulonda Jefferson
Contact: (205) 281-8349
Location: Birmingham,AL
Occupation: Retired Regions Bank Accountant
Relationship: Friend of the family
Longevity: 20+Years