Aba Etu
Groveport,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
17
17
years of professional experience
Work History
Interpreter
Ohio Hispanic Coalition
Columbus , OH
2019.06 - Current
- Interprets and supervises a team of interpreters at a primary one medical clinic
- Work as a PDS ( Promotores de salud) in assisting patients to access benefits and different resources to improve their health
- Interprets from Spanish to English and from French to English between the Doctors and Patients
Dispatch Supervisor
Trans Ruti
Mechelen , Belgium
2009.04 - 2010.08
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Scheduled, assigned, and monitored the work of dispatchers.
- Resolved customer complaints in a timely and professional manner.
- Developed and implemented policies and procedures to improve operational efficiency.
- Tracked and reported on dispatcher performance metrics.
- Supervised the training of new hires in dispatching protocols and processes.
- Maintained accurate records of dispatched vehicles, drivers, routes.
- Investigated customer inquiries regarding delivery status or delays.
Reporter
Sunset Daily Newspaper
Kumba , Cameroon
2007.08 - 2008.10
- Conducted interviews with key figures and sources to obtain information for stories.
- Gathered facts from multiple sources to complete investigative reports.
- Attended press conferences, briefings and other events to stay current on newsworthy topics.
- Monitored social media activity related to stories being covered.
Education
Bachelor of Arts - Human Resources Management
Alison ( Online)
Ireland2014-09
Bachelor of Arts -
London School of Journalism
London2013-05
Community Health Services
Health Care Access Now
Cincinnati, OHSkills
- Relationship Building: Am a team player, willing and ready to learn and easy to work with.
- Interpersonal Communication : Am very respectful of co-workers and fluent in English, French and Spanish
- Self Motivation : Am always motivated to work hard and meet goal of my team and the company
Languages
English
Professional
Spanish
Professional
French
Professional
German
Limited
Catalan
Limited
Timeline
Interpreter
Ohio Hispanic Coalition
2019.06 - Current
Dispatch Supervisor
Trans Ruti
2009.04 - 2010.08
Reporter
Sunset Daily Newspaper
2007.08 - 2008.10
Bachelor of Arts - Human Resources Management
Alison ( Online)
Bachelor of Arts -
London School of Journalism
Community Health Services
Health Care Access Now
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