Aba Etu
Pataskala
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
19
19
years of professional experience
Work History
Case Aide
Jewish Fanily Service
Columbus, OH
03.2025 - 02.2026
- Coordinated client intake processes to assess needs and connect individuals to appropriate resources.
- Provided compassionate support to clients navigating social services, enhancing their access to essential benefits.
- Developed individualized action plans in collaboration with clients to achieve personal goals and objectives.
- Facilitated communication between clients and service providers, ensuring clarity and understanding of available options.
- Conducted follow-up assessments to monitor client progress and adjust support strategies as needed.
- Maintained accurate case records and documentation, adhering to confidentiality standards and regulatory requirements.
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
Interpreter
Ohio Hispanic Coalition
Columbus, OH
06.2019 - 01.2025
- Interprets and supervises a team of interpreters at a primary one medical clinic
- Work as a PDS ( Promotores de salud) in assisting patients to access benefits and different resources to improve their health
- Interprets from Spanish to English and from French to English between the Doctors and Patients
- **Cultural Mediation**: Facilitate understanding between patients and medical providers by explaining cultural nuances and practices.
Dispatch Supervisor
Trans Ruti
Mechelen, Belgium
04.2009 - 08.2010
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Scheduled, assigned, and monitored the work of dispatchers.
- Resolved customer complaints in a timely and professional manner.
- Developed and implemented policies and procedures to improve operational efficiency.
- Tracked and reported on dispatcher performance metrics.
- Supervised the training of new hires in dispatching protocols and processes.
- Maintained accurate records of dispatched vehicles, drivers, routes.
- Investigated customer inquiries regarding delivery status or delays.
Reporter
Sunset Daily Newspaper
Kumba, Cameroon
08.2007 - 10.2008
- Conducted interviews with key figures and sources to obtain information for stories.
- Gathered facts from multiple sources to complete investigative reports.
- Attended press conferences, briefings and other events to stay current on newsworthy topics.
- Monitored social media activity related to stories being covered.
Education
Bachelor of Arts - Human Resources Management
Alison ( Online)
Ireland09.2014
Bachelor of Arts -
London School of Journalism
London05.2013
Bachelor of Arts - Community Health Services
Health Care Access Now
Cincinnati, OHSkills
- Relationship Building: Am a team player, willing and ready to learn and easy to work with
- Interpersonal Communication : Am very respectful of co-workers and fluent in English, French and Spanish
- Self Motivation : Am always motivated to work hard and meet goal of my team and the company
Languages
English
Native or Bilingual
Spanish
Full Professional
French
Full Professional
German
Limited
Catalan
Limited
Timeline
Case Aide
Jewish Fanily Service
03.2025 - 02.2026
Interpreter
Ohio Hispanic Coalition
06.2019 - 01.2025
Dispatch Supervisor
Trans Ruti
04.2009 - 08.2010
Reporter
Sunset Daily Newspaper
08.2007 - 10.2008
Bachelor of Arts -
London School of Journalism
Bachelor of Arts - Community Health Services
Health Care Access Now
Bachelor of Arts - Human Resources Management
Alison ( Online)
Education and Training
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