Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Abagail Cupp

Taco Bell
Rogersville,TN
1
Certification
3
years of professional experience

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CCMA position. Ready to help team achieve company goals.

Work History

Service Crew Member

7 Months
Taco Bell | 01.2026 - Current
  • Delivered exceptional customer service in a fast-paced environment.
  • Operated cash register, processed transactions accurately and efficiently.
  • Prepared food items according to safety and quality standards.
  • Assisted with inventory management, ensuring stock levels met demand.
  • Maintained cleanliness of work areas, adhering to health regulations.
  • Collaborated with team members to improve order accuracy and speed.
  • Supported training of new staff on operational procedures and best practices.
  • Enhanced customer satisfaction by providing efficient and friendly service.

Team Member

2 Years 10 Months
Pal's | 03.2023 - 01.2026
  • Operated cash registers, ensuring accurate transactions and exceptional customer service.
  • Trained new staff on operational procedures and best practices for efficiency.
  • Collaborated with team members to streamline order fulfillment processes.
  • Assisted in food preparation, maintaining high standards of quality and safety.
  • Maintained cleanliness and organization of work areas, adhering to health regulations.
  • Handled customer inquiries and complaints with professionalism and effective resolution strategies.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in a polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted customers in selecting merchandise best suited to needs.

Education

High School Diploma

Penn Foster | University Park, PA | 06-2025

High School Diploma

Innate Investments | Johnson City, TN | 12-2025

CCMA

Skills

Customer service
Hygiene standards
Coaching skills
Team collaboration
Communication skills
Hospitality management
Relationship building
Visual communication
Menu presentation

Certification

  • CCMA - Certified Clinical Medical Assistant
  • BML-Certified
  • CPR-Certified
  • Heimlich-Certified

Timeline

Service Crew Member

Taco Bell
01.2026 - CurrentRead More

Team Member

Pal's
03.2023 - 01.2026Read More

Innate Investments

High School Diploma
Read More

Penn Foster

High School Diploma
Read More
Abagail Cupp