Abagail McKee
Walmart, Upper Sandusky OH
300 W Sandusky St,OH
7
years of professional experience
Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective problem-solving and relationship building. Skilled in training new hires and collaborating with teams to streamline operations, ensuring accuracy and efficiency in fast-paced environments.
Work History
Cashier
3 Years- Processed customer transactions accurately using register, card, and cash handling procedures.
- Scanned merchandise quickly while verifying prices, coupons, and purchase totals.
- Assisted customers with checkout questions, payment issues, and receipt requests.
- Maintained organized checkout lanes and stocked nearby supplies for smooth operation.
- Supported self-checkout areas by guiding customers through scanning and payment steps.
- Resolved minor register and price discrepancies by coordinating with front-end associates.
- Delivered friendly, efficient service while maintaining accuracy in fast-paced retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Enhanced shopping experience, provided product information and location assistance.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
Food and Cosumables Associate
2 Years 7 Months- Prepared menu items following Wendy's food safety and quality standards.
- Took drive-thru and counter orders accurately using POS systems.
- Assembled sandwiches and sides quickly while maintaining portion consistency.
- Operated cash register and handled payments with attention to accuracy.
- Followed opening and closing procedures to keep shifts organized.
- Supported team members during rush periods to maintain fast service.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Restocked ingredients, packaging, and supplies to support smooth service.
- Maintained clean workstations, dining areas, and kitchen equipment.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Wendy's Crew Member
1 Year 7 Months- Prepared menu items following Wendy's food safety and quality standards.
- Took drive-thru and counter orders accurately using POS systems.
- Assembled sandwiches and sides quickly while maintaining portion consistency.
- Operated cash register and handled payments with attention to accuracy.
- Followed opening and closing procedures to keep shifts organized.
- Supported team members during rush periods to maintain fast service.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Restocked ingredients, packaging, and supplies to support smooth service.
- Maintained clean workstations, dining areas, and kitchen equipment.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
No Degree - Small Businesses Entrepreneurship
Skills
Customer interaction
Customer service
Attention to detail
Cash handling
Relationship building
New hire training
Problem-solving
Team collaboration
Timeline
Food and Cosumables Associate
Walmart, Upper Sandusky OH
03.2024 - CurrentRead More
Cashier
Walmart
03.2021 - 03.2024Read More
Wendy's Crew Member
Wendys Restaurant
08.2019 - 03.2021Read More
The University of Findlay
No Degree from Small Businesses Entrepreneurship
Read More