Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked
Demonstrated product knowledge to assist customers and make tailored recommendations
Handled customer complaints and concerns promptly, aiming for complete satisfaction
Contributed to loss prevention efforts by monitoring for theft or suspicious activity
Supported inventory flow and restocking to ensure product availability
Retail Associate
Spirit Halloween
09.2024 - 10.2024
Maintained a clean and organized sales floor during peak holiday season, supporting product availability and visual merchandising under high customer volume
Assisted customers with product questions and recommendations, demonstrating seasonal product knowledge and maintaining a friendly, efficient service approach
Supported inventory operations by receiving shipments, restocking shelves, and participating in regular stock counts
Operated point-of-sale system during rush periods with minimal training, ensuring quick and accurate transactions
Resolved customer concerns calmly and efficiently to support a positive shopping experience during peak seasonal demand
Delivery Driver
DoorDash
05.2022 - 02.2024
Maintained accurate delivery records — including time, recipient details, and special instructions — ensuring traceability and customer satisfaction
Ensured safe transportation of fragile and perishable items, adhering to best practices for quality and care during transit
Quickly resolved delivery issues and discrepancies to maintain high levels of customer satisfaction and operational efficiency
Upheld a clean driving record throughout employment, demonstrating reliability and commitment to safety standards
Concessions Worker
Somersplash Waterpark
06.2022 - 09.2022
Assisted in maintaining inventory levels by restocking food and beverage supplies at concession stand during high-traffic periods
Delivered fast, accurate service to guests, efficiently processing food orders and ensuring quality standards under pressure
Followed food safety and sanitation protocols to ensure health and safety compliance
Collaborated with team members to meet daily sales goals and keep concession operations running smoothly in a fast-paced setting
Provided excellent customer service by handling guest inquiries and resolving minor concerns with professionalism and care
Education
Associate of Applied Science - Business Administration - Management Focus
Gateway Community & Technical College
Somerset, KY
05-2025
Skills
Microsoft Office Suite (MOS Certified)
Inventory & Supply Replenishment
Logistics Coordination
Delivery Operations Support
Time Management
Attention to Detail
Customer Service
Team Collaboration
Adaptability
Certification
Microsoft Office Specialist (Word, Excel, PowerPoint)
Certificate in Supply Chain Management (Expected May 2025)
Valid Driver's License
Timeline
Retail Associate
Spirit Halloween
09.2024 - 10.2024
Sales Associate
Ross Dress For Less
10.2022 - Current
Concessions Worker
Somersplash Waterpark
06.2022 - 09.2022
Delivery Driver
DoorDash
05.2022 - 02.2024
Associate of Applied Science - Business Administration - Management Focus