Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Abak Anei

Student
Spokane,WA

Summary

Reliable and empathetic college senior with a strong foundation in educational principles. Eager to learn and grow in a museum environment. Capacity to quickly grasp new concepts and seamlessly integrate them into engaging educational programs. Possess excellent communication and organizational skills. Ready to utilize and further develop these abilities as a graduate student in Museum Studies.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Intern

Mt. Adams Leadership Camp
, WA
10.2024 - Current
  • Led initiatives to promote diversity, equity, and inclusion within the camp community.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Coordinated and led group activities for campers and counselors.
  • Promoted a positive environment by encouraging teamwork among staff members.

Student Office Aide

Eastern Washington University
Spokane, USA
10.2023 - Current
  • As an office assistant, my responsibilities include taking calls from students and staff and delivering messages while also using basic office equipment like faxes or scanners
  • I also help maintain files to keep track of important documents, organize travel arrangements, manage supply inventory and perform data entry as required
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.

Customer Service Representative

Faneuil
Spokane, USA
05.2020 - Current
  • Respond to incoming calls from customers
  • Answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding the organization's application or services
  • Evaluated customer applications and determined eligibility for coverage based on established criteria.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Monitored clients' insurance coverages to ensure changing needs were met.

Sales Associate

Sherwin Williams
Spokane, USA
07.2019 - 10.2020
  • This position is responsible for supporting the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers
  • Fast-paced work, and answering questions while also keeping the store clean

Activities Coordinator

Mt. Spokane High School
Mead, USA
12.2014 - 06.2016
  • Conversed with senior care residents
  • Entertained residents with songs and plays
  • Supplied gifts for the residents

Camp Counselor

Camp Gifford
Deer Park, USA
06.2015 - 08.2015
  • Assist in general clerical work: filing, answering phones, greeting visitors
  • Maintained kitchen and dining hall
  • Supervised seven children during recreation activities

Education

Bachelor's Degree - Interdisciplinary Studies

Eastern Washington University
Cheney, WA
06-2025

Certification in Aesthetician license -

International Beauty Education Center
Airway Heights, WA
06-2021

High school diploma - General education

Mount Spokane high school
Mead, WA
06.2016

Skills

  • Help desk
  • Technical support
  • E-commerce
  • Windows
  • Google Docs
  • Front desk
  • Customer support
  • Live chat
  • Office experience
  • Microsoft Office
  • Microsoft Excel
  • Time management
  • Communication skills
  • Organizational skills
  • Customer service
  • Sales
  • Data entry
  • Office administration
  • Sales support
  • Problem resolution
  • Team collaboration
  • Scheduling
  • Call handling
  • Complex Problem-solving
  • Documentation and reporting
  • Project coordination

Personal Information

Work Permit: Authorized to work in the US for any employer

Certification

Esthetic Certification 2021

Diversity Certification 2024

DEI Certification 2024

Mental Health First Aid Certificate 2025

Accomplishments

  • Deans List Fall 2023/2024

Affiliations

Equity Committee City Council

Leadership Camp Intern

References

References available upon request.

Timeline

Intern

Mt. Adams Leadership Camp
10.2024 - Current

Student Office Aide

Eastern Washington University
10.2023 - Current

Customer Service Representative

Faneuil
05.2020 - Current

Sales Associate

Sherwin Williams
07.2019 - 10.2020

Camp Counselor

Camp Gifford
06.2015 - 08.2015

Activities Coordinator

Mt. Spokane High School
12.2014 - 06.2016

Bachelor's Degree - Interdisciplinary Studies

Eastern Washington University

Certification in Aesthetician license -

International Beauty Education Center

High school diploma - General education

Mount Spokane high school

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