Abakasanga Inam
Aldie,VA
Summary
I am a professional with a successful career in business development and retail banking with 15 years experience. I am a resourceful, innovative, focused and passionate team player with the ability to work in a highly competitive environment where hard work and excellence is rewarded. A Detailed Client Service Associate known for having great organizational skills. I am passionate with developmental goal of an organization, result oriented and continuously willing to make positive contribution to the success of a dynamic institution/ organization. I exhibit the ability to handle confidential and sensitive informationGifted at working with all types of customers. Currently looking for a new role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
Work History
Regional Manager
Diamond Bank PLC
Uyo, Akwa Ibom
07.2015 - 07.2017
- Hired talented, trainable team members and drove new business strategies to grow revenues.
- Minimized turnover through effective training and employee engagement programs.
- Cultivated and maintained solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
- Mentored and guided general managers on proper processes and methodologies.
- Expanded business, developed revenue and managed market gains.
- Implemented change management and distributor network restructuring strategies, identifying underperforming locations as targets for acquisition.
- Reduced financial discrepancies by managing P&L to remain under budget with on-time project completion.
- Developed and implemented clear policies and procedures across multi-state area.
- Successfully developed market expansion business case for senior leadership on multi-national coordination processes, including sales and marketing, staffing, logistics and product R&D investments.
Branch Manager
Diamond Bank PLC
Uyo, Akwa Ibom
03.2007 - 07.2015
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Established and built customer relationships through targeted outreach and initiatives.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
- Managed relationships with tax authorities, bankers and auditors.
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
Relationship Manager
Zenith Bank
Uyo, Akwa Ibom
01.2005 - 03.2007
- Established strong client relationships to drive business development.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Achieved client loyalty through quality, productivity, service and proactive management.
- Conducted comprehensive relationship reviews to understand and develop solutions for client needs, partnering with specialists to resolve specific issues.
- Advised and counseled customers on financing and related matters, courteously educating clients and responding to inquires.
Business Officer
Standard Trust Bank PLC
Uyo, Akwa Ibom
01.2002 - 01.2005
- Implemented business processes to streamline daily operations and increase efficiency.
- Documented business requirements, functional specifications and training procedures.
- Planned, coordinated and controlled daily operations of sales, financial management and human resources.
- Fostered client and vendor relationship building through consistent and effective communication.
- Managed office operations, scheduling and inventory audits.
Education
Ph.D. - Accounting And Finance
Business University Of Costa Rica
San Jose, Costa Rica07.2021
MBA - International Finance
Virginia International University
Fairfax, VA07.2019
Master of Science - Accounting
Business University of Costa Rica
San Jose, Costa Rica07.2017
Master of Arts - Business Administration
University Of Uyo
Uyo, Nigeria06.2004
Bachelor of Science - Geology
University of Calabar
Calabar, Nigeria06.1996
High School Diploma -
School of Arts And Science
Uyo, Nigeria09.1989
Skills
- Strategic Planning
- Project Management
- Database Management
- International Relations
- Asset Control
- Operations
- Strategic Development
- Operational Management
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Timeline
Regional Manager
Diamond Bank PLC
07.2015 - 07.2017
Branch Manager
Diamond Bank PLC
03.2007 - 07.2015
Relationship Manager
Zenith Bank
01.2005 - 03.2007
Business Officer
Standard Trust Bank PLC
01.2002 - 01.2005
Ph.D. - Accounting And Finance
Business University Of Costa Rica
MBA - International Finance
Virginia International University
Master of Science - Accounting
Business University of Costa Rica
Master of Arts - Business Administration
University Of Uyo
Bachelor of Science - Geology
University of Calabar
High School Diploma -
School of Arts And Science
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