Abalene Talsma
Springfield
Summary
Motivated professional focused on delivering engaging customer experiences and promoting brand loyalty. Strong interpersonal skills drive personalized service and effective communication, supporting team success and sales growth.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
American Eagle
Eugene
11.2025 - 04.2026
- Created an engaging and customer-focused shopping experience by actively connecting with guests and building strong brand loyalty.
- Assessed customer needs, delivered personalized styling guidance, and recommended products aligned with individual preferences.
- Promoted AEO loyalty program, enhancing guest awareness of brand channels and benefits through effective communication and product knowledge.
- Collaborated with team members to ensure smooth daily operations, uphold brand standards, and support overall store sales performance.
- Demonstrated versatility by supporting multiple areas of store operations, including the sales floor, cash wrap, fitting rooms, and stockroom, ensuring efficient service and a well-organized environment.
Team Member
Bite Mi
Artesia
03.2022 - 12.2022
- Elevated customer satisfaction through attentive service and strategic upselling, directly supporting sales growth.
- Collaborated with team during peak hours to streamline order fulfillment and enhance overall service efficiency.
- Crafted high-quality Bánh Mì sandwiches and prepared a variety of specialty beverages, adhering to brand recipes and quality standards.
- Monitored inventory levels of ingredients, drink supplies, and packaging materials to ensure timely restocking and uninterrupted service.
- Played a vital role in promoting a positive workplace culture, contributing to team success and customer loyalty.
- Maintained Food Handler protocols with kitchen staff to comply with local regulations and reduce waste.
- Operated POS systems effectively for high-volume transactions and accurate cash handling.
Education
Associates Degree - Business Administration
Long Beach City College
Long Beach, CA06-2025
High School Diploma -
Valley Christian High School
Artesia, CA05-2023
Bachelor of Arts - Business Administration
University of Oregon
Eugene, OR05-2026
Skills
- Customer engagement
- Brand loyalty
- Visual merchandising
- Team collaboration
- Sales growth
- Product knowledge
Timeline
Brand Ambassador
American Eagle
11.2025 - 04.2026
Team Member
Bite Mi
03.2022 - 12.2022
Associates Degree - Business Administration
Long Beach City College
High School Diploma -
Valley Christian High School
Bachelor of Arts - Business Administration
University of Oregon