Emerson Hernandez
Katy
Summary
Dynamic brand ambassador with strong customer engagement skills. Proven ability in visual merchandising and event coordination, driving brand visibility and enhancing customer interactions.
Overview
5
5
years of professional experience
Work History
Brand Ambassador
Ralph Lauren
Katy
04.2025 - Current
- Engaged customers by sharing brand stories and product knowledge.
- Assisted in visual merchandising to create appealing product displays.
- Supported promotional events to enhance brand visibility and customer interaction.
- Educated customers on product features and benefits to drive sales.
- Participated in training sessions to stay updated on brand initiatives and values.
Intern
Everyday serenity
Houston
01.2024 - 10.2024
- Engaged with clients to understand their needs and provide appropriate services.
- Supported team members with administrative tasks and scheduling requirements.
- Assisted in daily operations to maintain a serene environment for clients.
Sales Associate
houston galaxy fireworls
Katy
06.2021 - 07.2024
- Assisted customers in selecting fireworks for various events.
- Maintained inventory of fireworks and related supplies.
- Provided product knowledge to educate customers on firework options.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Education
Bachelor of Science - Anatomy
Lone Star College
Houston, TXSkills
- Customer service
- Team collaboration
- Visual merchandising
- Inventory management
- Client engagement
- Time management
- Product knowledge
- Administrative support
- Event coordination
- Brand awareness development
- Customer engagement
- Brand awareness
Languages
English
Professional
Spanish
Professional
Timeline
Brand Ambassador
Ralph Lauren
04.2025 - Current
Intern
Everyday serenity
01.2024 - 10.2024
Sales Associate
houston galaxy fireworls
06.2021 - 07.2024
Bachelor of Science - Anatomy
Lone Star College