Summary
Overview
Work History
Education
Skills
Timeline
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Abass Abubakar

Newark,NJ

Summary

Developed skills in fast-paced operational environment, focusing on strategic planning and team coordination. Demonstrates effective problem-solving and resource management abilities, adaptable to new challenges. Seeking to leverage these transferrable skills for impactful contributions in new field.

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced with implementing comprehensive operational strategies to drive company goals. Uses innovative solutions to optimize workflows and enhance team performance. Track record of fostering effective communication and problem-solving within diverse teams.

Overview

2025
2025
years of professional experience

Work History

Operation Director

Ghana Hajj Board
  • Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
  • Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
  • Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
  • Conducted regular performance reviews evaluating team members contributions towards achieving organizational goals.
  • Streamlined operations by implementing efficient processes and workflows, leading to increased productivity.
  • Successfully managed crisis situations maintaining focus on priorities while providing guidance for rapid resolution.

Taxi Driver

Queens Medallion
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Improved passenger satisfaction by providing friendly and efficient service during taxi rides.

Delivery Driver

New York Meat and Fish
07.2023 - 01.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Uber Driver

Uber
01.2024 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.

Education

Bachelor In Communications - Strategic Communication

African University College of Communication
Accra, Ghana
01.2021

Senior High Certificate - Business

Christian Methodist Senior Secondary School
Accra, Ghana
09.2013

Skills

  • Scheduling and planning
  • Operational efficiency
  • Logistics management
  • Cross-functional coordination

Timeline

Uber Driver

Uber
01.2024 - Current

Delivery Driver

New York Meat and Fish
07.2023 - 01.2024

Operation Director

Ghana Hajj Board

Taxi Driver

Queens Medallion

Bachelor In Communications - Strategic Communication

African University College of Communication

Senior High Certificate - Business

Christian Methodist Senior Secondary School
Abass Abubakar