Abbas Addam
Amarillo,TX
Summary
Experienced Chief Operating Officer with 11 years of expertise in directing operations, project management, and budget analysis within the auto industry. Demonstrates effective leadership and mechanical knowledge, optimizing workflows and ensuring compliance with industry standards. Professional in quality assurance with strong skills in inspection, testing, and process optimization. Known for ensuring standards compliance and improving product consistency through collaboration and adaptability. Possesses keen attention to detail, excellent problem-solving abilities, and a commitment to team success. Reliable and flexible, consistently delivering high-quality results amidst changing requirements.
Overview
11
11
years of professional experience
Work History
Estimate Auditor
Open Road
01.2023 - 08.2024
- Audited repair estimates for insurance compliance, ensuring guideline adherence and accuracy.
- Delegated repair tasks to technicians, optimizing workflow and reducing turnaround time.
- Scrutinize repair estimates for insurance compliance, ensuring adherence to guidelines.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Operations Manager
Harvey's Precision Body Shop
10.2019 - 10.2022
- Directed employee scheduling, optimizing staffing for enhanced productivity and efficiency.
- Drafted accurate repair estimates in compliance with insurance guidelines.
- Streamlined quality control processes, resulting in increased efficiency and reduced costs.
- Fostered strong relationships with insurance partners, streamlining claim processes and securing prompt approvals for necessary repair supplements.
- Streamlined operations, enhancing productivity and reducing turnaround times for vehicle repairs, leading to improved customer satisfaction.
- Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
- Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
Chief Operating Officer
Late Model Chassis at Amarillo
07.2013 - 10.2019
- Directed project timelines, ensuring on-time delivery and high-quality outcomes, boosting efficiency
- Led engine installations and turbo kit fabrications, optimizing performance with Holley systems
- Diagnosed and resolved complex mechanical issues, enhancing vehicle reliability and customer satisfaction
- Fostered strong client relationships, aligning custom automotive solutions with unique performance requirements
- Orchestrated comprehensive maintenance programs, significantly enhancing vehicle longevity and performance
- Streamlined project timelines, consistently delivering high-quality outcomes and driving substantial improvements in operational efficiency
Education
Associate's Degree - Business
AMARILLO COLLEGE
12.2016
General Study -
CAPROCK HIGH SCHOOL
01.2010
Skills
- Directing Operations
- Project Management
- Budget Analysis
- Scheduling
- Auto Estimating
- Mechanical Knowledge
- Effective Leadership
- Dependable
- Work Ethic
- Communication
- Organized
- Multitasking
- Efficiency
- Time Management
- Delegation
- Staffing Optimization
- Customer Satisfaction
- Risk Assessment
- Strategic Planning
- Quality control planning
- Continuous improvement
- Data analysis
- Quality control
Timeline
Estimate Auditor
Open Road
01.2023 - 08.2024
Operations Manager
Harvey's Precision Body Shop
10.2019 - 10.2022
Chief Operating Officer
Late Model Chassis at Amarillo
07.2013 - 10.2019
General Study -
CAPROCK HIGH SCHOOL
Associate's Degree - Business
AMARILLO COLLEGE
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