Abbas Mohamed
Family Members/Construction
Aurora,CO
6
years of professional experience
Professional Summary
Dedicated, hardworking, and reliable professional with experience in security operations, delivery services, construction projects, and gym management. Known for a strong work ethic, leadership skills, and a commitment to getting the job done right. Dependable in all conditions, consistently showing up and performing at a high level whether rain, snow, or shine. Working since the age of 14, with a strong mentality, excellent communication skills, and the ability to adapt and succeed in fast-paced environments. Committed to safety, customer service, teamwork, and delivering results for every employer and client.
Work History
Project Manager
1 Year- Led project timelines, ensuring on-time completion and adherence to specifications.
- Coordinated resources across multiple construction sites to optimize workflow efficiency.
- Managed stakeholder communications, addressing concerns and facilitating resolution processes.
- Developed and implemented project plans, aligning team objectives with client requirements.
- Streamlined reporting processes, enhancing transparency for stakeholders and clients alike.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Gym Manager
1 Year- Oversaw daily gym operations, ensuring high standards of service and facility maintenance.
- Developed and implemented staff training programs to enhance customer engagement and retention.
- Monitored financial performance, identifying areas for cost reduction and revenue growth opportunities.
- Led team meetings to align goals, share updates, and foster a collaborative environment among staff.
- Analyzed membership trends to inform marketing strategies and improve service offerings.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
Security Officer
3 Years 1 Month- Monitored surveillance systems to ensure safety and security of premises.
- Responded promptly to security incidents, coordinating with law enforcement as necessary.
- Prepared detailed incident reports documenting findings and actions taken during emergencies.
- Trained new staff on security procedures and emergency response protocols for effective operations.
- Implemented access control measures to restrict unauthorized entry into sensitive areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Delivery Courier
10 Months- Managed timely deliveries, ensuring customer satisfaction and adherence to schedules.
- Coordinated with dispatch team to streamline operations and improve response times.
- Trained new couriers on delivery procedures and safety protocols for enhanced efficiency.
- Implemented process improvements that increased operational efficiency in daily tasks.
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
Education
Bachelor of Science - Diploma in Computer Science
Skills
• Patrolling & Surveillance
• Customer Service
• Team Leadership
• Conflict Resolution
• Report Writing
• Communication Skills
• Computer Skills
Customer relations
Stakeholder communications
Staff management
Work flow planning
Advanced problem solving
Budgeting and forecasting
Risk management
Document management
Cost control
Logistics management
Residential construction
Timeline
Project Manager
Family Members/Construction
02.2024 - 02.2025Read More
Gym Manager
Boost Fitness & Empire Fitness
01.2023 - 01.2024Read More
Security Officer
Safaricom
01.2020 - 02.2023Read More
Delivery Courier
Deliveryman
03.2019 - 01.2020Read More
MOYA Institute of Technology
Bachelor of Science from Diploma in Computer Science
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