Abbey Keller
North Canton,Ohio
Summary
Seasoned Nursing Unit Clerk with experience in managing administrative tasks in a healthcare setting. Known for skills in patient registration, scheduling appointments, maintaining medical records, and liaising between patients and healthcare professionals. Strengths include strong organizational capabilities, excellent communication skills, and proficiency in using medical software. Previous roles have resulted in improved efficiency of nursing unit operations and enhanced patient satisfaction.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Nursing Unit Clerk
Akron General Medical Center
Akron, Ohio
03.2026 - Current
- Coordinated communication between nurses, physicians, and support staff
- Transcribed physician orders into hospital records for nursing review
- Updated patient charts with admissions, discharges, and transfer information
- Scheduled tests, procedures, and transport with healthcare departments
- Maintained confidential medical records and filing systems
- Prepared patient paperwork for unit admissions and discharges
- Monitored patient vital signs and reported changes to nursing staff.
- Documented patient observations in medical charts and shift reports.
- Assisted with bathing, grooming, and mobility support for patients.
- Answered unit phones for nursing staff and patient family inquiries
Emergency department
Akron Children's
Akron, ohio
06.2025 - 11.2025
- Communicates clearly in person, by phone, and in writing with patients, families, hospital staff, community professionals, insurance companies, and others.
- Streamlined office procedures to enhance efficiency of department operations.
- Assists with timekeeping and tracking staff requirements such as annual education, performance evaluations, onboarding checklists, and orientation.
- Facilitated cross-coverage with other secretaries and departments to maintain workflow continuity.
- Managed inventory of office supplies to ensure availability for daily operations.
- Uses Microsoft applications accurately for reports, letters, forms, and related documents.
- Types reports, letters, dictation, faxing, copying, and data entry across multiple applications.
- Contributed to team objectives by assisting in various project tasks.
- Answers and routes telephone calls from inside and outside the organization.
Rehab Care Technician
Akron Children's Hospital
North canton, ohio
06.2023 - 06.2025
- Cleaned and sanitized equipment and therapy areas to maintain a safe environment for patients.
- Prepared equipment and treatment areas to ensure readiness for patient therapy.
- Assisted with patient intake, answered phone calls, and scheduled appointments to streamline administrative processes.
Child Care Provider
Myself
Jackson, Ohio
06.2022 - 06.2023
- Supervised children aged 6 months to 10 years, fostering a safe and nurturing environment
- Created engaging games and activities, promoting children's development and enjoyment
- Prepared nutritious meals, prioritizing children's health and safety
Office manager
Vogelgesang Family Chiropractic
Jackson, Ohio
03.2021 - 12.2022
- Welcomed patients upon arrival, ensuring positive first impression
- Processed patient check-ins at reception, facilitating smooth clinic operations
- Managed high volume of incoming calls in busy office
- Assisted with patient’s rehabilitation exercises under supervision
Swim Instructor
Goldfish Swim School
North Canton, Ohio
06.2020 - 04.2021
- Instructed children in water safety, floating, kicking, and stroke fundamentals.
- Instructed young children in aquatics classes, enhancing swimming skills and water safety awareness
- Taught Goldfish Swim School swim lessons using structured curriculum and class levels.
- Prepared lesson plans for varied skill levels and age groups.
Customer Service/ Party Coordinator
Skymax Trampoline Arena
North Canton, Ohio
03.2019 - 04.2021
- Coordinated setup of party rooms for events, ensuring a welcoming environment
- Executed customer transactions with accuracy and speed, enhancing overall customer satisfaction
- Addressed customer inquiries and requests, providing timely and helpful information
Education
Associate of Science - Nursing
Aultman College of Nursing
Canton, OH05-2028
Associate Degree - associates of science
Kent State University
Canton, Ohio05-2023
High school Diploma -
Hoover High School
North Canton, OH05-2021
Career Tech program - Health Tech prep program
Lake Local Middle/ High School
Uniontown, OH05-2021
Skills
- Vital signs
- Medical vocabulary
- Epic documentation
- Medication management
- Clinical records
- Patient interaction
- Clinical data entry
- Appointment scheduling
- Confidentiality compliance
- Computer skills
- Problem-solving skills
- Organized
- Detail orientation
- Communication skills
- Customer service
Certification
CPR/ First Aid certification, Lifeguard License, Basic Life support through American heart association, Advanced child care training
PROJECTS
Reach out CRUSH PROJECT, Emotional and mental abuse Awareness project, Volunteer, Spectrum Orthopedic Physical therapy, St.Francis Church, Community Health Physical therapy center, Vogelgesang Family chiropractic office, Akron Children's sports medicine physical therapy
Languages
English
Native/ Bilingual
Affiliations
- Volunteer- Gigis playhouse
Timeline
Nursing Unit Clerk
Akron General Medical Center
03.2026 - Current
Emergency department
Akron Children's
06.2025 - 11.2025
Rehab Care Technician
Akron Children's Hospital
06.2023 - 06.2025
Child Care Provider
Myself
06.2022 - 06.2023
Office manager
Vogelgesang Family Chiropractic
03.2021 - 12.2022
Swim Instructor
Goldfish Swim School
06.2020 - 04.2021
Customer Service/ Party Coordinator
Skymax Trampoline Arena
03.2019 - 04.2021
Associate of Science - Nursing
Aultman College of Nursing
Associate Degree - associates of science
Kent State University
High school Diploma -
Hoover High School
Career Tech program - Health Tech prep program
Lake Local Middle/ High School