Jessica Flowers
Alamogordo,NM
Summary
Compassionate Nursing Assistant with extensive exper
ience at Christus Southern New Mexico, skilled in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through emotional support and effective communication. Adept at documenting care actions and responding calmly under stress, ensuring safety and comfort for all patients.
Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.
Diligent NA/Unit clerk with background in providing exceptional patient care and maintaining meticulous health records. Demonstrated ability to support nursing staff and contribute to patient wellbeing through effective communication and empathy. Proficient in basic medical procedures and maintaining safe and clean environment.
Healthcare professional with strong foundation in patient care and medical support. Adept at handling patient needs, collaborating with healthcare teams, and ensuring clean and safe environment. Known for reliability, adaptability, and commitment to achieving positive patient outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nursing Assistant/Nursing Unit Clerk
Christus Southern New Mexico
12.2023 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented care actions by completing records and logs in medical software system.
Nursing Assistant
Oklahoma University Medical Center
02.2023 - 09.2023
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Streamlined communication between healthcare teams by coordinating patient schedules and updates.
- Supported patient mobility, reducing risk of falls and facilitating physical therapy exercises.
- Adapted care approaches to meet diverse needs of patients, respecting cultural and personal preferences.
Nursing Assistant
Norman Regional Hospital
04.2019 - 02.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Conducted patient education on treatment procedures and post-discharge care, promoting better health outcomes.
- Supported patients' daily living activities, improving their hospital stay experience.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Nursing Assistant/Unit Secretary
Gerald Champion Regional Medical Center
03.2017 - 03.2020
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Upheld a high standard of patient service by addressing concerns and resolving issues in a timely, empathetic manner.
- Served as a liaison between the unit secretary team and other departments within the hospital, fostering strong working relationships that benefited overall facility function.
Education
GED -
Colorado Mesa University
Grand Junction, CO08-2011
Skills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Recording vital signs
- Catheter care
- Client documentation
- Collecting specimens
- Medical record tracking
- Catheter change and preparation
- Call light response
- Patient care and safety
- Vital signs
- Blood sugar monitoring
- Calm under stress
- CPR certification
- CPR/AED
- Responding to emergencies
- Documenting behaviors
- Inpatient care
Certification
- Basic Life Support Certification (BLS)
- CPI(Crisis prevention intervention)
Timeline
Nursing Assistant/Nursing Unit Clerk
Christus Southern New Mexico
12.2023 - Current
Nursing Assistant
Oklahoma University Medical Center
02.2023 - 09.2023
Nursing Assistant
Norman Regional Hospital
04.2019 - 02.2021
Nursing Assistant/Unit Secretary
Gerald Champion Regional Medical Center
03.2017 - 03.2020
GED -
Colorado Mesa University
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