Abbey Martinez
Marquette,MI
Summary
Skilled multitasker with a great work ethic, good teamwork, problem-solving, and organization skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach. Motivated student working toward a bachelor's degree in Art and Design. Possess experience in customer service, and food and beverage. Success working within a fast-paced, collaborative setting.
Overview
6
6
years of professional experience
Work History
Hostess/Server
Third Coast Pizzeria
Negaunee, MI
08.2024 - Current
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Barista
Contrast Coffee
Negaunee, MI
02.2024 - 05.2024
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Created complex, hand-crafted beverages based upon customer preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Housekeeper
Byron Manor
Byron Center, MI
07.2022 - 10.2022
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Disinfected telephones, light switches and other frequently touched objects.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Assisted in laundry services including washing, drying, and folding linens.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Food Runner
Round Island Kitchen
Mackinac Island, MI
05.2022 - 07.2022
Cashier
Michales
Grandville, MI
07.2021 - 05.2022
- Processed sales transactions to prevent long customer wait times.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers and answered any questions they had about the store's products and services.
Dishwasher
Colonial Kitchen
Dorr, MI
05.2019 - 03.2020
- Adhered to sanitary regulations to prevent contamination with food products.
- Ensured timely availability of clean dishes for various meal services.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Inspected dishes closely to check for remnants of food or dirt.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Education
High School Diploma -
Hopkins Highschool
MI05-2022
Skills
- Well organized
- Patient
- Restaurant industry experience
- Customer service experience
- Dependable and responsible
- Positive and professional
Timeline
Hostess/Server
Third Coast Pizzeria
08.2024 - Current
Barista
Contrast Coffee
02.2024 - 05.2024
Housekeeper
Byron Manor
07.2022 - 10.2022
Food Runner
Round Island Kitchen
05.2022 - 07.2022
Cashier
Michales
07.2021 - 05.2022
Dishwasher
Colonial Kitchen
05.2019 - 03.2020
High School Diploma -
Hopkins Highschool