Summary
Overview
Work History
Education
Skills
Timeline
Generic

Graciela Hernandez

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Motivated with engaging personality and flexible approach.

Overview

4
4
years of professional experience

Work History

Hostess/Server

Wokcano
07.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Associate of Arts -

Los Angeles Valley College
Valley Glen, CA
06.2024

High School Diploma -

North Hollywood Senior High School
North Hollywood, CA
06.2020

Skills

  • Dining Crew Workflow Optimization
  • Leadership experience
  • Organized
  • Anticipating Guest Needs
  • Warm and Friendly
  • Customer Service and Rapport
  • Cash Handling
  • Multitask
  • Team player
  • Communication skills

Timeline

Hostess/Server

Wokcano
07.2019 - Current

Associate of Arts -

Los Angeles Valley College

High School Diploma -

North Hollywood Senior High School

Similar Profiles

CREATE PROFILE
Graciela Hernandez