Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abbey Paxson

Erie,PA

Summary

Dynamic and adaptable professional with a rich background in customer-facing roles, notably as a Swim Instructor at Central York School District. Excelled in creating engaging learning environments and ensuring safety, showcasing strong leadership and problem-solving skills. Proven track record in enhancing service quality and facility management, with a commitment to excellence and continuous improvement.

Overview

8
8
years of professional experience

Work History

Pool Attendant

Riedman Apartments
07.2020 - 09.2024
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Oversaw sign-in logbooks to facilitate potential contact tracing.
  • Conducted regular water quality checks to maintain optimal conditions for swimmers.

Fitness Desk Attendant

PennWest Edinboro
08.2021 - 03.2023
  • Participated in staff meetings to share ideas for continuous improvement of services offered at the facility.
  • Assisted with administrative tasks such as updating membership information or processing payments as needed.
  • Enhanced gym member experience by providing excellent customer service and assistance at the fitness desk.
  • Assisted in maintaining a clean and organized fitness facility, contributing to a welcoming environment for members.
  • Answered customer telephone calls promptly and appropriately handled needs.

Lifeguard

Central York High School
01.2017 - 01.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Swim Instructor

Central York School District
01.2017 - 01.2021
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.

Education

Bachelor Of Science - Psychology

PennWest Edinboro
Edinboro, PA

Skills

  • Adaptability in situations
  • Decision-making
  • Problem-solving capacity
  • Leadership qualities
  • Customer service
  • Patience and empathy
  • Reliable and responsible
  • Rule enforcement

Timeline

Fitness Desk Attendant

PennWest Edinboro
08.2021 - 03.2023

Pool Attendant

Riedman Apartments
07.2020 - 09.2024

Lifeguard

Central York High School
01.2017 - 01.2021

Swim Instructor

Central York School District
01.2017 - 01.2021

Bachelor Of Science - Psychology

PennWest Edinboro

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Abbey Paxson