Summary
Overview
Work History
Education
Skills
Timeline
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Abbi Morelock

Abbi Morelock

Johnson City,TN

Summary

Dynamic Bartender with proven expertise in beverage preparation and hospitality service excellence at Label. Excelled in upselling, boosting revenues significantly, and fostering customer loyalty through engaging interactions and expert drink recommendations. Skilled in inventory management and basic accounting, ensuring operational efficiency and profitability. Demonstrates an engaging personality and professional appearance, aligning with key employer-desired skills.

Overview

3
3
years of professional experience

Work History

Bartender

Label
08.2022 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Front of House Server

Aubrey's
01.2022 - 07.2022
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Bachelor of Science - Psychology

East Tennessee State University
Johnson City, TN
12.2021

Skills

  • Beverage Preparation
  • Food Service
  • Basic accounting
  • Food Preparation
  • Suggestive Selling
  • Ordering bar supplies
  • Liquor, beer, and wine knowledge
  • Engaging personality
  • Hospitality service expertise
  • Salesmanship
  • Organizational ability
  • Customer Service
  • Professional Appearance
  • Changing beer kegs

Timeline

Bartender

Label
08.2022 - Current

Front of House Server

Aubrey's
01.2022 - 07.2022

Bachelor of Science - Psychology

East Tennessee State University

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Abbi Morelock