Dedicated employee focused on ongoing skill development and professional growth. Proven track record of working autonomously while achieving objectives and maintaining effective collaboration with team members.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
High Plains Dermatology
Amarillo
08.2024 - Current
Facilitated patient intake and documented medical histories for dermatology visits.
Prepared examination rooms and ensured availability of essential medical supplies.
Communicated patient concerns and updates to physicians to support efficient treatment.
Assisted in pre-operative preparations, including instructing patients on post-operative care plans.
Supported physician during minor surgical procedures to enhance operational efficiency.
Manager
Texas Firehouse
Amarillo
04.2023 - 11.2023
Supervised daily operations in fast-paced restaurant environment to enhance efficiency.
Trained and mentored staff on customer service best practices, improving team performance.
Managed inventory levels and ordered supplies to ensure uninterrupted kitchen operations.
Coordinated team schedules to optimize coverage during peak hours.
Enforced customer service standards while resolving issues to maintain quality service.
Server
Texas Firehouse
Amarillo
11.2022 - 04.2023
Ensured guest satisfaction and retention by delivering exceptional customer service.
Maintained cleanliness and organization of dining area and serving stations.
Processed customer orders efficiently through point-of-sale systems.
Trained new servers on menu items and service protocols to enhance team performance.
Upsold menu items to boost sales and improve overall dining experiences.
Server/Bartender
Rain sushi bar
Amarillo
09.2019 - 07.2022
Delivered exceptional customer service in high-pressure sushi bar environment.
Managed table assignments while prioritizing guest needs for efficient service.
Trained new servers on menu items and service standards to enhance performance.
Prepared beverages according to established recipes.
Explained menu options and provided recommendations while taking orders.
Manager
Amarillo auto clean
Amarillo
09.2016 - 01.2019
Supervised daily car wash operations, ensuring high service quality.
Trained staff on effective washing techniques and safety practices.
Scheduled employee shifts to optimize workflow and coverage.
Managed inventory of cleaning supplies and maintained equipment.
Developed customer service protocols to improve client satisfaction.
Oversaw financial operations including budgeting, payroll, and accounts management.