Abbie Madewell
Chattanooga,TN
Summary
Full-time student seeking new opportunities to utilize my skills. Passionate about customer service and putting others first. Eager to contribute to a team while gaining hands-on experience.
Overview
5
5
years of professional experience
Work History
Tour Guide
Ruby Falls
05.2022 - 12.2024
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Collaborated with team members to develop strategies for improving tour quality and guest satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules.
- Guided groups of up to 55 people on scheduled tours.
Family Babysitter
Aunt
05.2020 - 07.2021
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play playroom.
- Helped children learn how to complete small chores appropriate for their age level.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
Education
High School Diploma -
STEM School Chattanooga
Chattanooga, TN05-2024
Skills
- Presentation skills
- Exceptional communication
- Customer service
- Crisis management
- Safety Consciousness
- Customer engagement
- Guest relations
Timeline
Tour Guide
Ruby Falls
05.2022 - 12.2024
Family Babysitter
Aunt
05.2020 - 07.2021
High School Diploma -
STEM School Chattanooga
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