Summary
Overview
Work History
Education
Skills
Timeline
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Abbie Madewell

Chattanooga,TN

Summary

Full-time student seeking new opportunities to utilize my skills. Passionate about customer service and putting others first. Eager to contribute to a team while gaining hands-on experience.

Overview

5
5
years of professional experience

Work History

Tour Guide

Ruby Falls
05.2022 - 12.2024
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Collaborated with team members to develop strategies for improving tour quality and guest satisfaction.
  • Ensured timely departures and arrivals by strictly adhering to schedules.
  • Guided groups of up to 55 people on scheduled tours.

Family Babysitter

Aunt
05.2020 - 07.2021
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play playroom.
  • Helped children learn how to complete small chores appropriate for their age level.
  • Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.

Education

High School Diploma -

STEM School Chattanooga
Chattanooga, TN
05-2024

Skills

  • Presentation skills
  • Exceptional communication
  • Customer service
  • Crisis management
  • Safety Consciousness
  • Customer engagement
  • Guest relations

Timeline

Tour Guide

Ruby Falls
05.2022 - 12.2024

Family Babysitter

Aunt
05.2020 - 07.2021

High School Diploma -

STEM School Chattanooga

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Abbie Madewell