Abbie Oglesby
The Pig N' Biscuit
Vero Beach,FL
2
years of professional experience
Dedicated cashier manager with proven ability in customer service and cash handling. Skilled in training staff and optimizing workflows to enhance customer satisfaction.
Work History
Cashier/ Manager
2 Months- Managed daily cash operations, ensuring accuracy in transactions and register balancing.
- Trained new cashiers on operational procedures and customer service standards.
- Assisted in implementing efficient checkout processes to enhance customer experience.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Monitored inventory levels at registers, coordinating with stock team for timely replenishment.
- Conducted regular audits of cash drawers to identify discrepancies and ensure compliance.
- Collaborated with management to develop promotional strategies for increased sales revenue.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Quickly and accurately counted drawers at the start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
- Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
Assiatant
11 Months- Assisted clients with policy inquiries and claims processing.
- Maintained accurate records in customer relationship management software.
- Collaborated with team members to streamline workflow processes.
- Provided administrative support for daily operations and scheduling.
- Responded promptly to client communications via phone and email.
- Adapted quickly to new software tools and procedures for efficiency.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests with with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Education
Associate of Arts - Public Administration
Bachelor of Science - Organizational Management
Skills
Cash management
Financial reporting
Cash management
Register management
POS systems
POS system operation
POS troubleshooting
Till counting
Drawer reconciliation
Customer service
Complaint resolution
Staff training
Employee training
Mentoring and coaching
Team leadership
Workflow efficiency
Quality assurance
POS troubleshooting
Cashier training
Process improvement
Operational efficiency
Transaction management
Checkout procedure
Timeline
Cashier/ Manager
The Pig N' Biscuit
06.2026 - CurrentRead More
Assiatant
State Farm
08.2024 - 07.2025Read More
Indian River State College
Bachelor of Science from Organizational Management
Read More
Indian River State College
Associate of Arts from Public Administration
Read More