Abbie Pierce
Tacoma
Summary
Results-driven professional with expertise in customer service and team training. Proven ability to enhance operational efficiency through staff development and safety inspections. Strong communication and collaboration skills honed in fast-paced environments. Ready to leverage these strengths in a new field to effectively contribute to team success.
Overview
3
3
years of professional experience
Work History
13B Artillery Crewmember
U.S. Army Active Duty
Tacoma, WA
05.2024 - Current
- Collaborated with team members to execute tactical missions, enhancing unit effectiveness.
- Operated and maintained equipment to ensure efficient workflow and operational readiness.
- Conducted safety checks and inspections, ensuring compliance with military regulations.
- Assisted in training new recruits on standard operating procedures and best practices.
- Monitored inventory levels, coordinating supply requisitions for mission-critical operations.
Drive-Thru Cashier
Goldie's Express
Vicksburg, MS
02.2024 - 05.2024
- Handled cash transactions accurately, ensuring balanced registers at shift end.
- Processed customer orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new team members on operational procedures and customer service standards.
Team Member
Wendy's
Vicksburg, MS
09.2023 - 02.2024
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Handled cash register operations accurately, processing transactions and managing customer inquiries.
- Assisted team members with food preparation and assembly, maintaining quality and efficiency standards.
- Maintained cleanliness of dining and kitchen areas, adhering to sanitation guidelines for food safety.
- Operated kitchen equipment safely, following protocols to ensure compliance with health regulations.
- Trained new employees on operational procedures, fostering a supportive learning environment.
Restaurant Hostess
Gumbo Pot
Vicksburg, MS
05.2023 - 07.2023
- Managed reservation system, optimizing table turnover and guest flow.
- Greeted and seated guests, enhancing overall dining experience.
- Coordinated with kitchen and serving staff to ensure timely service delivery.
- Assisted in training new hostesses on customer service best practices.
- Monitored waitlist operations, communicating accurate wait times to guests.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
High School Diploma -
Vicksburg High School
Vicksburg, MSSkills
- Safety awareness
- Lifting equipment
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Field operations
- Effective communication
- Detail orientation
- Leadership
- Self-discipline
- Integrity and honesty
- Equipment operation
Timeline
13B Artillery Crewmember
U.S. Army Active Duty
05.2024 - Current
Drive-Thru Cashier
Goldie's Express
02.2024 - 05.2024
Team Member
Wendy's
09.2023 - 02.2024
Restaurant Hostess
Gumbo Pot
05.2023 - 07.2023
High School Diploma -
Vicksburg High School