Hi, I’m
Abbie Rodriguez
Glendale,AZ
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
years of professional experience
1
Certification
Work History
Forever BridalPeoria, AZ
Bridal Manager
09.2020 - 09.2021
Job overview
- Delegated work to staff, setting priorities and goals.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of company programs.
- Assisted bride in picking out the perfect dress and bridal party fashions.
- Sized dresses according to clients wishes.
Andrea DanksGlendale, AZ
Private Nanny
05.2020 - 09.2020
Job overview
- Helped children discover enrichment activities to inspire imagination and creativity.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Met with parents to reflect on and plan for children's activities and development.
Arion Care SoultionsChandler, AZ
Behavior Technician
07.2018 - 11.2019
Job overview
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Attended review, progress and clinical team meetings.
Education
Arizona College of Allied HealthGlendale, AZ
Medical Assisting And Phlebotomy from Medical Assisting
05-2022
Skills
- Social Media Marketing
- Appointment Scheduling
- Inventory Management
- Staff Management
- Excellent Communication
- Marketing Management
- Positive Attitude
- Staff Training
- Customer Relationship Management
Certification
- Diploma in Medical Assisting
- Diploma in Phlebotomy
Timeline
Bridal Manager
Forever Bridal
09.2020 - 09.2021
Private Nanny
Andrea Danks
05.2020 - 09.2020
Behavior Technician
Arion Care Soultions
07.2018 - 11.2019
Arizona College of Allied Health
Medical Assisting And Phlebotomy from Medical Assisting
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