Marie HV Diamond
New York,New York
Summary
Experienced Personal Shopper with Strong Experience in Luxury Sales and a Passion for Fashion A Fashion Stylist with 10+ years of experience, specializing in women's clothing, visual merchandising, product marketing, and photo shoots. A proven track record of conducting fashion styling to support multimillion-dollar promotional campaigns for a variety of leading fashion brands.
Overview
39
39
years of professional experience
Work History
Bridal Manager
Vivienne Atelier Bridal Store
12.2024 - Current
- Streamlined appointment scheduling for improved client experience and increased daily bookings.
- Provided exceptional customer service, resulting in repeat business and numerous referrals from satisfied clients.
- Collaborated with marketing team to create engaging promotional materials for print, online, and social media platforms.
- Addressed escalated customer concerns promptly, implementing solutions that maintained positive brand reputation.
- Monitored industry trends closely to keep the store''s offerings up-to-date with current bridal fashion styles.
- Implemented a digital appointment management system to streamline the booking process and allow for better tracking of client progress.
- Cultivated a supportive work environment that encouraged collaboration among team members to achieve common goals.
- Oversaw all aspects of budget management including expense tracking, cost control measures, and profit maximization strategies.
- Developed strong relationships with vendors to secure exclusive deals and maintain a unique product assortment.
Seasonal Stylist
Bloomingdale's Department Store
10.2024 - 12.2024
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Senior Stylist
Fox Department Store
10.2022 - 09.2024
- Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon.
- Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.
- Maintained a clean work area adhering to strict hygiene standards while upholding the salon''s reputation for professionalism.
- Demonstrated expertise in a wide range of hair types and textures, catering to diverse clientele with varying needs.
- Increased client retention by consistently delivering high-quality results tailored to individual preferences.
- Developed long-lasting relationships with clients, leading to a steady stream of referrals and increased business opportunities.
Designer's Assistant
Tziano Zorzan Italian Botique
06.2022 - 10.2022
- INTERN ONLY
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Analyzed user behavior and feedback to optimize design and user experience.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Created marketing materials, including brochures, flyers and product catalogs to brand standards.
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
- Obtained approval of concepts by submitting rough drafts to management or to client.
Retail Sales Associate Cashier
Ross Metal Company
08.2021 - 05.2022
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Assisted customers by answering questions and fulfilling requests.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
Real Estate Transaction Coordinator
COUNTRY ESTATE AND MANORS
10.2008 - 02.2014
- Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
- Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
- Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
- Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.
- Streamlined real estate transactions by efficiently managing documentation and communication between all parties involved.
- Managed multiple concurrent transactions with exceptional organization skills, ensuring deadlines were met and clients were updated regularly.
- Continually developed professional knowledge and skills by attending industry events, workshops, and training sessions to stay current on best practices and emerging trends within the real estate market.
- Show properties and doing a open house
- Prepared comprehensive due diligence reports for clients with accurate property data analysis to facilitate informed decision-making processes.
Senior Stylist
BCBG Max Azria Group
07.2010 - 04.2012
- Developed and implemented individual care plans tailored to needs of each client.
- Provided emotional support and companionship to clients.
- Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon.
- Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.
- Maintained a clean work area adhering to strict hygiene standards while upholding the salon''s reputation for professionalism.
- Demonstrated expertise in a wide range of hair types and textures, catering to diverse clientele with varying needs.
- Increased client retention by consistently delivering high-quality results tailored to individual preferences.
- Mentored junior stylists through hands-on training, fostering professional development and enhancing team performance.
- Developed long-lasting relationships with clients, leading to a steady stream of referrals and increased business opportunities.
- Utilized cutting-edge styling tools and techniques to create innovative looks that set the salon apart from competitors.
- Provided exceptional customer service by attentively addressing concerns or complaints and ensuring complete satisfaction.
Assistant Manager
GIGGLES STORE
02.2009 - 04.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Teller
People Bank
02.1986 - 03.1989
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Education
Bachelor of Science - Marketing and Communications
University of Connecticut
Stamford, CTNew York Real Estate Certification -
Empire School of Real Estate
Skills
- Store operations
- Appointment scheduling
- Fashion knowledge
- Bridal styling
- Client consultation
- Customer experience management
- Sales strategy
- Social media marketing
- Vendor coordination
- Interior decoration expert
- Inventory management
- Dress fitting specialist
- Gown selection
- Bridal party coordination
- WedPlanner pro proficiency
Languages
Spanish
Limited Working
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bridal Manager
Vivienne Atelier Bridal Store
12.2024 - Current
Seasonal Stylist
Bloomingdale's Department Store
10.2024 - 12.2024
Senior Stylist
Fox Department Store
10.2022 - 09.2024
Designer's Assistant
Tziano Zorzan Italian Botique
06.2022 - 10.2022
Retail Sales Associate Cashier
Ross Metal Company
08.2021 - 05.2022
Senior Stylist
BCBG Max Azria Group
07.2010 - 04.2012
Assistant Manager
GIGGLES STORE
02.2009 - 04.2010
Real Estate Transaction Coordinator
COUNTRY ESTATE AND MANORS
10.2008 - 02.2014
Teller
People Bank
02.1986 - 03.1989
New York Real Estate Certification -
Empire School of Real Estate
Bachelor of Science - Marketing and Communications
University of Connecticut
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