Abbigail Benson

• Oversaw daily aquatic operations, maintaining a safe environment for guests and staff. Supervised lifeguards, enforced safety regulations, responded quickly in emergencies, and conducted continuous training of all staff. Handled and balanced cash drawers and safes, and opened and closed the facility daily. Troubleshot customer relations issues and communicated appropriately with law enforcement.
• Supervised daily pool operations ensuring safety and compliance with health regulations.
• Managed staff scheduling, optimizing coverage during peak hours to enhance guest experience.
• Trained and mentored new lifeguards, fostering a culture of safety and professionalism.

• Managed the opening and closing of the facility. Provided customer service to patrons, enhancing their experience and satisfaction. Secured, monitored, and balanced cash drawers and safe balances. Monitored safety of lifeguards and patrons on deck.
• Supervised daily operations of pool facility, ensuring safety and compliance with health regulations.
• Trained and mentored staff on customer service best practices and emergency response procedures.
• Developed and implemented scheduling systems to optimize staffing levels during peak hours.

• Provided assessment, alerts, and rescue services for patrons in distress. Knowledgeable and certified in first aid and CPR.

Pennsylvania State University - Health Assessment - 45 hours (Aug-Dec 2025)

Pennsylvania State University - Fundamentals - 42 hours (Jan-March 2026)

Manchester Commons - Fundamentals Clinical Rotation - 42 hours (March-May 2026)

GPA: 3.61

• Dean's List [Spring 2025, Fall 2026, Spring 2026]
• Lambda Sigma Alpha Eta Honor Society Member