Abbigail Cerino
Monroeville,NJ
Summary
Developed key transferrable skills in fast-paced, high-volume environment, including inventory management and logistics coordination. Demonstrates ability to work efficiently both independently and as part of team, ensuring accurate and timely completion of tasks. Seeking to transition into new field where these skills can contribute to operational success.
Overview
3
3
years of professional experience
Work History
Lowes Fulfillment Associate
Lowes Home Improvment
02.2025 - Current
- Enhanced order accuracy, picking and packing items with care and attention to detail.
- Improved customer satisfaction by quickly fulfilling online orders for prompt delivery.
- Updated inventory records to reflect accurate stock levels and reduce discrepancies.
Customer Service Associate
Lowes Home Improvment
06.2022 - 01.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Education
Bachelor of Arts - Communication Studies
Rowan University
Glassboro, NJ05-2026
Associate of Arts - Communication Studies
Rowan College At Gloucester County
Sewell, NJ05-2024
Skills
- Product handling
- Teamwork and collaboration
- Microsoft office
- Time management
- Problem-solving
- Technical writing
- Database research
- Attention to detail
Timeline
Lowes Fulfillment Associate
Lowes Home Improvment
02.2025 - Current
Customer Service Associate
Lowes Home Improvment
06.2022 - 01.2025
Bachelor of Arts - Communication Studies
Rowan University
Associate of Arts - Communication Studies
Rowan College At Gloucester County
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