Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abbigail Swaby

Lakeland

Summary

Dedicated professional with strong expertise in customer service and patient engagement. Innovative, resourceful, and flexible.

Proven ability to enhance client experiences and ensure compliance in operational settings.

I am hardworking and able to work in a changing environment, both individually and with a team.

I have great passion for learning and honing my skills.

Overview

11
11
years of professional experience

Work History

Dietary Ambassador

Lakeland Regional Health
Lakeland
05.2023 - Current
  • Ordered meal that met the dietary requirements of clients.
  • Engaged with patients to provide positive and enriching experiences.

Branch Manager

Post and Telecommunication Department
Spanish Town
05.2014 - 08.2022
  • Oversaw branch operations to ensure efficient service delivery and customer satisfaction.
  • Managed staff schedules to optimize branch performance and employee productivity.
  • Monitored financial transactions for accuracy and compliance with organizational policies.

Education

GED -

Plant City Adult School
1 Raider Pl, Plant City Florida
09-2024

Associate of Science - Hospitality And Tourism Management

Portmore Community College
Portmore
08-2020

Skills

  • Customer service
  • Patient engagement
  • Computer skills
  • Serving and delivery support
  • Restaurant experience
  • Detail-oriented

Timeline

Dietary Ambassador

Lakeland Regional Health
05.2023 - Current

Branch Manager

Post and Telecommunication Department
05.2014 - 08.2022

GED -

Plant City Adult School

Associate of Science - Hospitality And Tourism Management

Portmore Community College