Abbigayle Rice
Kirbyville ,TX
Summary
Goal-oriented professional with LGI, BLS, CPT, and food handler certifications. Proficient in multitasking and fostering teamwork to create a positive work environment. Seeking to contribute to your teams success through effective collaboration and dedication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ambassador
Mount Lebanon Camp and Retreat Center
Cedar Hill Texas
05.2024 - Current
- Ensured timely maintenance of building facilities to meet operational standards.
- Maintained cleanliness and safety in aquatic recreation facility for guest enjoyment.
- Fostered a safe, enjoyable environment for guests on high ropes adventure course.
- Executed setup and takedown of media and recreational activities efficiently.
- Prepared and served meals to guests, adhering to health regulations.
- Trained and managed groups in Red Cross lifeguarding and first aid protocols.
- Lead and support summer staff as a team leader
- Schedule and oversee employees on a high demand schedule
Summer Staff
Mount Lebanon Camp and Retreat Center
Cedar Hill, TX
05.2023 - 08.2023
- Maintained buildings to ensure proper functionality and safety standards.
- Served meals to residents, enhancing dining experience.
- Performed minor maintenance jobs, contributing to overall upkeep of facilities.
- Fostered community engagement among individuals following Christ's teachings
Server
El Flamingo
Kirbyville, TX
08.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Education
Associates - Education
Lamar State College Orange
Orange, TXSkills
- Customer engagement
- Demonstrations
- Social perceptiveness
- Guest welcoming
- Booth and display setup
- Problem-solving
- Customer service
- Multitasking
- Decision-making
- Excellent communication
- Thought leadership
- Team development
- Creative strategies
- Digital communications
- Community relationship building
- Event networking
Certification
- - lifeguard - Red Cross, 2023- 2025
- - Life Guarding instructor- Red Cross, March 2025- current
Affiliations
RED Cross
Timeline
Ambassador
Mount Lebanon Camp and Retreat Center
05.2024 - Current
Server
El Flamingo
08.2023 - 05.2024
Summer Staff
Mount Lebanon Camp and Retreat Center
05.2023 - 08.2023
Associates - Education
Lamar State College Orange