Lisa Abbott
Springfield, VT,VT
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
12
12
years of professional experience
Work History
Waste Management
Michaud's Cleaning Service
Springfield, VT
11.2021 - Current
- Collected and gathered garbage from offices and exam rooms withing the health center.
- Dumped recyclable materials and discarded refuse at appropriate disposal sites.
- Recorded numbers of containers stored at disposal sites, specifying amounts or types of equipment or waste disposed.
Private Housekeeper Owner/Operator
Self
Springfield, VT
05.2015 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
- Maintained up-to-date administrative records to monitor operational conditions.
Inn Assistant Innkeeper / Breakfast Chef
Yagna Inn
Rockingham, VT
06.2014 - 10.2015
- Provided exceptional service and assistance to guests upon check-in.
- Provided services efficiently and with high level of accuracy.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Established internal databases and record management systems to enhance accuracy and integrity of documentation and data.
Volunteer
Springfield Family Center
Springfield, VT
04.2014 - 09.2014
- Maintained clean, neat and operational facilities to serve program needs.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
Housekeeper
Sugarbush Resort Hospitality
Warren, VT
06.2013 - 02.2014
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Verified cleanliness and organization of storage areas and carts.
- Documented and reported necessary facility and building repairs observed.
Housekeeper
Bridges Resort
Waitsfield, VT
08.2009 - 03.2010
- Developed high attention to detail with privately owned condominiums
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Adhered to professional house cleaning checklist.
- Restocked room supplies such as facial tissues for personal touch with every job.
Hospital Housekeeping Attendant
Central Vermont Medical Center
Barre, VT
08.2008 - 03.2009
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Kept building entryway glass clean and polished for professional presentation.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
Environmental Services Housekeeper
Dartmouth Hitchcock Medical Center
Lebanon, NH
02.2007 - 04.2008
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
Education
High School Diploma -
Springfield High School
Springfield, VT06.2003
Skills
- Guest Service and Support
- Health Standards Compliance
- Work Planning and Organization
- Time Management
- Multitasking and Prioritizing
- Detail-Oriented
- Inventory Control
- Quality Assurance
Timeline
Waste Management
Michaud's Cleaning Service
11.2021 - Current
Private Housekeeper Owner/Operator
Self
05.2015 - Current
Inn Assistant Innkeeper / Breakfast Chef
Yagna Inn
06.2014 - 10.2015
Volunteer
Springfield Family Center
04.2014 - 09.2014
Housekeeper
Sugarbush Resort Hospitality
06.2013 - 02.2014
Housekeeper
Bridges Resort
08.2009 - 03.2010
Hospital Housekeeping Attendant
Central Vermont Medical Center
08.2008 - 03.2009
Environmental Services Housekeeper
Dartmouth Hitchcock Medical Center
02.2007 - 04.2008
High School Diploma -
Springfield High School