Experienced Employee Relations and Workplace Investigations Specialist skilled in conducting EEO investigations on discrimination, harassment, and retaliation. Proficient in interviewing key parties, analyzing evidence, and applying employment laws to prepare comprehensive findings and recommendations. Holds a Master of Science in Industrial Organizational Psychology, enhancing expertise in workplace dynamics and case resolution.
Work History
Coordinator I | EEO Investigator
1 Year 9 Months
South Carolina Human Affairs Commission | 12.2024 - Current
Conduct employment discrimination investigations, including fact-finding, evidence collection, regulatory compliance analysis, and case lifecycle management under Title VII, ADA, ADEA, and applicable state laws.
Analyze legal theories, issues, defenses, and potential respondent liabilities through comprehensive review of records, data, and documentary evidence.
Counseled complainants, respondents, and attorneys on Commission procedures, standards of proof, due process requirements, and obligations under state and federal employment discrimination laws to ensure compliance and clarity.
Prepared investigative requests for information, conducted formal interviews and on-site investigations, and evaluated evidence to determine complaint merit, recommending corrective action to uphold regulatory standards.
Drafted letters of determination, investigative analyses, and conciliation agreements while managing caseloads to ensure compliance with federally mandated 180-day closure requirements.
Human Services Specialist II | Family Success Coach
2 Years 6 Months
Department of Social Services | 06.2022 - 12.2024
Conducted client interviews and assessments to identify and address barriers to employment and self-sufficiency.
Developed Individual Employment Plans (IEPs) to guide clients in achieving personal and professional goals.
Traveled to surrounding counties to provide case management services.
Collaborated with supervisors, coaches, and teams to enhance case management through effective communication.
Maintained accurate case documentation in SCOSA and PATS systems.
Human Services Specialist I | Eligibility Specialist I
1 Year 2 Months
South Carolina Department of Social Service | 04.2021 - 06.2022
Conducted SNAP and TANF application interviews and eligibility assessments to determine client eligibility for benefits.
Processed benefits applications and documented updates in agency systems to maintain accurate client records.
Ensured timely communication and documentation of client notifications and case records to support program compliance and service delivery.
Education
Master of Science - Industrial-Organizational Psychology
Capella University | Minneapolis | 06-2024
Bachelor of Science - Psychology
Lander University | Greenwood | 05-2020
Skills
Employment Relations & Investigations
Employment compliance
Regulatory analysis
Investigation reports
Case Management
Policy Interpretation
Communication & Advisory
Timeline
Coordinator I | EEO Investigator
South Carolina Human Affairs Commission
12.2024 - CurrentRead More
Human Services Specialist II | Family Success Coach
Department of Social Services
06.2022 - 12.2024Read More
Human Services Specialist I | Eligibility Specialist I
South Carolina Department of Social Service
04.2021 - 06.2022Read More
Lander University
Bachelor of Science from Psychology
Read More
Capella University
Master of Science from Industrial-Organizational Psychology
Senior EEO/Workplace Investigator, Assistant Vice President at U.S. BANK, Centralized Investigations TeamSenior EEO/Workplace Investigator, Assistant Vice President at U.S. BANK, Centralized Investigations Team