Results-focused logistics professional with extensive experience in optimizing supply chain operations and driving efficiency. Known for strong team collaboration and adaptability to changing needs. Proficient in inventory management, strategic planning, and process improvement.
Overview
12
12
years of professional experience
Work History
Operations Manager
Walmart Supply Chain 9193, 7038, & 7042
05.2019 - Current
Implemented facility reprofiles and standard operating procedures increasing units by 20%.
Successfully managed shifts of over 150 associates with 8 Area Managers.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Created excel tools to provide metrics to the day-to-day operations, empowering leaders to make impactful business decisions.
Aligned inbound teams with Trailer Unload Priority to improve customer service and DTP metrics.
Quality Assurance/Systems Manager
Walmart Return Center #9193
03.2018 - 05.2019
Investigated and implement ideas for quality improvement, increased productivity and cost reduction.
Provided business analysis to identify key opportunities hindering productivity and presented to key teams in order to initiate change.
Area Manager
Walmart Return Center #9153
09.2014 - 03.2018
Traveled to multiple facilities, aligning Associates to new technology, company procedures and best practices.
Increased facility slot capacity by implementing new technology and resolving system constraints.
Human Resources/Payroll
Waco Independent School District
06.2013 - 07.2014
Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.
Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes.
Education
Bachelor of Science - Criminal Justice, Legal Affairs, Qualitative Research
University of Alabama at Birmingham
Birmingham, AL
01.2013
Skills
Team building & training
Root cause analysis
Procedure development
Advanced problem solving
Data analysis
Project planning and development
Timeline
Operations Manager
Walmart Supply Chain 9193, 7038, & 7042
05.2019 - Current
Quality Assurance/Systems Manager
Walmart Return Center #9193
03.2018 - 05.2019
Area Manager
Walmart Return Center #9153
09.2014 - 03.2018
Human Resources/Payroll
Waco Independent School District
06.2013 - 07.2014
Bachelor of Science - Criminal Justice, Legal Affairs, Qualitative Research