Hi, I’m
Abby Kingswell
Esthetician/Customer Service
Pensacola,FL
Summary
I excelled as a Head Cashier Supervisor or any position I am in. Enhancing revenue through top-notch quality control and strategic upselling. Skilled in sales monitoring and customer service, I adeptly resolved complex issues, fostering strong customer relationships and recommending key improvements. My leadership also shone in motivational skills, driving team efficiency and satisfaction. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
years of professional experience
1
Certification
Work History
WalmartPensacola, Florida
Stocking Associate
06.2025 - Current
Job overview
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting, and stocking merchandise.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Responded to customer requests for products, services, and company information.
- Identified and resolved discrepancies and errors in customer accounts.
Lowes Home ImprovmentPensacola, FL
Head Cashier Supervisor
08.2020 - 09.2024
Job overview
- Provided top quality control and eliminated downtime to maximize revenue.
- Identified opportunities for upselling additional products or services based on customer needs.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
Education
Pensacola State CollegePensacola, FL
Esthetician License from Esthetician
05-2008
Skills
- Sales monitoring
- Store policies enforcement
- Motivational skills
- Report generation
- Cash register operation
- Transaction accuracy
- Employee scheduling
- Cross-selling strategies
- Customer complaints handling
- Attention to detail
- Loss prevention strategies
- Customer service
Certification
- 2009 Continuing Education- IBS New York
- 2013 Continuing Education- IBS New York
- 2014 Continuing Education- Premier Birmingham
Timeline
Stocking Associate
Walmart
06.2025 - Current
Head Cashier Supervisor
Lowes Home Improvment
08.2020 - 09.2024
Pensacola State College
Esthetician License from Esthetician