Abby Bennett
Spring Lake,MI
Summary
Dedicated and Hardworking student at Northern Michigan University. Brings leadership and teamwork being class president for the cosmetology program at Northern Michigan University. Good and experienced in customer service working in the restaurant industry for 4 years. Self motivated and enjoys to efficiently multitask.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Jimmy John's
09.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed verbal, and written instructions and used GPS technology to make deliveries.
Waitress
Fuel Refuge and Bar
05.2023 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Waitress
Two Tony’s
01.2021 - 08.2023
- Greeted Guests, and sat them to accommodate their party.
- Informed servers about new table arrivals.
- Handled reservations and waitlist when busy.
- Trained behind bar and made drinks when needed.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
License - Cosmetology
Northern Michigan University
Marquette, MISpring Lake Public School
Spring Lake, MI05.2033
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Time management
- Leadership
- Problem-solving
- Dependable and reliable
- Strong multitasking
Timeline
Delivery Driver
Jimmy John's
09.2024 - Current
Waitress
Fuel Refuge and Bar
05.2023 - 08.2024
Waitress
Two Tony’s
01.2021 - 08.2023
License - Cosmetology
Northern Michigan University
Spring Lake Public School
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