Abby Cain
Clarkston,WA
Summary
Compassionate and detail-oriented nursing student graduating June 2026 with one year of inpatient psychiatric CNA experience and seven years of leadership experience in a high-volume service environment. Demonstrated ability to provide safe, patient-centered care, respond effectively in crisis situations, and collaborate within interdisciplinary teams. Seeking a New Graduate RN position to continue developing clinical skills and contribute to high-quality patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Lewiston, ID
08.2025 - Current
- Delivered customer-focused service in a fast-paced, high-demand environment
- Prepared food and beverages according to standardized recipes and safety guidelines
- Maintained store cleanliness and compliance with health and safety regulations
- Handled cash transactions accurately and balanced registers
- Collaborated with team members to ensure efficient workflow during peak hours
- Adapted quickly to changing priorities while maintaining attention to detail
Behavioral Health CNA
St Joseph Regional Medical Ctr
Lewiston, ID
09.2024 - 08.2025
- Provided direct patient care in an inpatient behavioral health setting under RN supervision, including vital signs, ADLs, hygiene, feeding assistance, ambulation, and patient safety monitoring
- Maintained a safe therapeutic environment by monitoring patient behavior and responding appropriately to escalating or crisis situations
- Utilized therapeutic communication and de-escalation techniques with patients experiencing acute psychiatric symptoms
- Observed, documented, and reported changes in mood, behavior, and physical condition to licensed nursing staff
- Assisted with structured therapeutic programming, group activities, and end-of-day wrap-up sessions
- Escorted patients to groups, appointments, and other assigned activities
- Followed infection control guidelines, PPE requirements, and hospital safety protocols
- Assisted with patient transfers and mobility using proper body mechanics
- Collaborated with interdisciplinary team members to support individualized care plans
Shift Supervisor
Starbucks
Molalla, OR
08.2015 - 09.2024
- Supervised and coordinated daily operations of a high-volume retail environment, directing workflow for a team of baristas
- Delegated tasks effectively and ensured adherence to company standards, policies, and safety procedures
- Trained, mentored, and onboarded new employees, providing coaching and performance feedback
- Managed cash handling, deposits, inventory control, and end-of-shift reconciliation
- Maintained consistent attendance and punctuality while ensuring adequate staffing coverage
- Addressed customer concerns professionally and resolved conflict in a calm, solution-focused manner
- Promoted a positive team culture through clear communication and collaborative leadership
- Ensured quality control of food and beverage preparation according to standardized procedures
Education
Associate of Science -
Clackamas Community College
Oregon City, OR07-2017
Associate in Arts (AA) -
Clackamas Community College
Oregon City, OR07-2017
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Task prioritization
Certification
- CNA August 2024 to August 2026
- BLS Certification June 2024 to June 2026
Nursing Licenses
PN Expires: August 2026 State: WA
Timeline
Barista
Starbucks
08.2025 - Current
Behavioral Health CNA
St Joseph Regional Medical Ctr
09.2024 - 08.2025
Shift Supervisor
Starbucks
08.2015 - 09.2024
Associate of Science -
Clackamas Community College
Associate in Arts (AA) -
Clackamas Community College