Abby Cazares

Compassionate and detail-oriented professional with 6+ years of experience in client-facing roles, including healthcare front office and high-volume customer service environments. Skilled in intake coordination, client communication, scheduling, and accurate documentation. Proven ability to handle sensitive information, assess client needs, and provide appropriate guidance and referrals. Adept at multitasking, problem-solving, and maintaining professionalism in fast-paced settings.

• Strong ability to gather and verify detailed client information
• Experience handling confidential records and sensitive situations
• Skilled at identifying customer needs and directing them to appropriate services
• Comfortable working with diverse populations and high-stress situations