Abby Cocanig
Self Employed
ASHBURN,IL
5
years of professional experience
Diligent with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs.
Work History
Server
1 Year 3 Months- Took orders from a cashier and brought the food out to the people.
- Assisted in training new team members on menu offerings and service standards.
- Processed customer orders accurately using point-of-sale systems for efficient transactions.
- Managed multiple tables simultaneously while ensuring high-quality service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Babysitter
4 Years 1 Month- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Server
1 Year 2 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Snack Shop Attendant
6 Months- Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
- Maintained a clean and organized store environment, leading to increased foot traffic.
Oyster Shucker
1 Year 8 Months- Enhanced customer satisfaction by efficiently shucking and preparing oysters for consumption.
- Maintained a clean and organized work station, ensuring the highest level of food safety standards.
- Trained new employees on proper shucking techniques, enhancing their skill sets and improving team performance.
- Reduced waste by accurately portioning condiments and garnishes for each serving of oysters.
- Adhered to strict sanitation guidelines when handling raw shellfish products reducing risk of contamination.
- Assisted in inventory management, ordering necessary supplies to maintain optimal stock levels.
- Provided exceptional customer service through friendly interactions and prompt attention to special requests.
Education
High School Diploma
- Awarded [Most Improved For the Lake Zurich High School's Girls Track Team.]
- Elected Captain of [Girls Track and Field]
- [Alpha Chi Omega] Member
- Extracurricular Activities: [Girls Track and Field}
- [Astronomy Club] Member
- [Biltmore Country Club, Douglas and Hudson] Scholarship Recipient
Skills
Patience and empathy
Problem-solving
Time management
Exceptional customer service
Cash handling
Guest engagement
Timeline
Server
The Hungry Mule
05.2025 - CurrentRead More
Server
Biltmore Country Club
11.2023 - 01.2025Read More
Snack Shop Attendant
Biltmore Country Club
05.2023 - 11.2023Read More
Babysitter
Self Employed
07.2022 - CurrentRead More
Oyster Shucker
Vault 232
05.2021 - 01.2023Read More
Lake Zurich High School
High School Diploma
Read More