Abby Cocanig
North Barrington,IL
Summary
Dynamic and dedicated professional with a strong work ethic, honed through experiences at Biltmore Country Club. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Skilled in time management and maintaining cleanliness, ensuring a safe environment. Adaptable and resilient, consistently delivering positive outcomes in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Babysitter
Self Employed
07.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Server
Biltmore Country Club
11.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Snack Shop Attendant
Biltmore Country Club
05.2023 - 11.2023
- Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
- Maintained a clean and organized store environment, leading to increased foot traffic.
Oyster Shucker
Vault 232
05.2021 - 01.2023
- Enhanced customer satisfaction by efficiently shucking and preparing oysters for consumption.
- Maintained a clean and organized work station, ensuring the highest level of food safety standards.
- Trained new employees on proper shucking techniques, enhancing their skill sets and improving team performance.
- Reduced waste by accurately portioning condiments and garnishes for each serving of oysters.
- Adhered to strict sanitation guidelines when handling raw shellfish products reducing risk of contamination.
- Assisted in inventory management, ordering necessary supplies to maintain optimal stock levels.
- Provided exceptional customer service through friendly interactions and prompt attention to special requests.
Education
High School Diploma -
Lake Zurich High School
Lake Zurich, IL05-2024
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Flexible scheduling
- Adaptability and resilience
- Schedule management
Timeline
Server
Biltmore Country Club
11.2023 - 01.2025
Snack Shop Attendant
Biltmore Country Club
05.2023 - 11.2023
Babysitter
Self Employed
07.2022 - Current
Oyster Shucker
Vault 232
05.2021 - 01.2023
High School Diploma -
Lake Zurich High School
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