Abby Collins
Big Stone Gap,VA
Summary
Proven leader and strategic problem-solver with a track record of fostering teamwork and increasing customer satisfaction at Jersey Mike's Subs. Excels in organizational skills and multitasking, ensuring high-quality standards and operational excellence. Demonstrates a strong ability to influence positive change and motivate teams, enhancing overall efficiency and productivity.
Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
Overview
7
7
years of professional experience
Work History
Online Seller
Whatnot Entertainment
08.2024 - Current
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
- Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.
- Demonstrated products, methods and services to persuade customers to purchase products and services.
Team Lead
Jersey Mike's Subs
05.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Animal Shelter Volunteer
Feline Friends Cat Sanctuary
08.2017 - 11.2017
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Provided companionship and comfort to animals in need of extra love and attention.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
No Degree - Communications And Biology
Virginia At Wise
Wise, VA05.2027
High School Diploma -
Union High School
Big Stone Gap, VA05.2021
Skills
Influencing skills
Problem-Solving
Team motivation
Work Planning and Prioritization
Goal Setting
Complex Problem-Solving
Flexible Schedule
Multitasking
Organizational Skills
Decision-Making
Multitasking Abilities
Time Management
Cooking, Family, Running
I enjoy, cooking Italian dishes and desserts
I usually run the green belt in Big Stone Gap, Va
Timeline
Online Seller
Whatnot Entertainment
08.2024 - Current
Team Lead
Jersey Mike's Subs
05.2022 - Current
Animal Shelter Volunteer
Feline Friends Cat Sanctuary
08.2017 - 11.2017
No Degree - Communications And Biology
Virginia At Wise
High School Diploma -
Union High School
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