Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Abby Cotzajay

Providence

Summary

Dedicated customer service professional with strong communication and organizational skills. Proven ability to assist patients and facilitate communication between healthcare teams, ensuring exceptional support and clarity.

Overview

5
5
years of professional experience

Work History

Volunteer

Rhode Island Hospital
Providence
11.2025 - Current
  • Guided patients to appointments, enhancing their experience and reducing wait times
  • Facilitated clear communication between healthcare teams and patients, improving understanding of care plans
  • Collaborated with team members to meet project deadlines and ensure successful outcomes

Server

Pinkberry Frozen Yogurt
Providence
03.2021 - Current
  • delivered welcoming experience to customers during yogurt orders
  • processed customer transactions efficiently using cash register
  • maintained cleanliness and organization throughout store

Education

High School Diploma -

Paul Cuffee High School
Providence, RI
06-2023

Some College (No Degree) - Social Work

Rhode Island College
Providence, RI
04-2026

Skills

  • Patient advocacy
  • Customer service
  • Effective communication
  • Bilingual communication
  • Problem solving
  • Organized and efficient
  • Community service
  • Positive attitude

Accomplishments

  • Summer Youth Employment Program

Timeline

Volunteer

Rhode Island Hospital
11.2025 - Current

Server

Pinkberry Frozen Yogurt
03.2021 - Current

High School Diploma -

Paul Cuffee High School

Some College (No Degree) - Social Work

Rhode Island College
Abby Cotzajay