Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Abby Deroo

Durham,NC

Summary

Enthusiastic and driven to provide exceptioanal customer service while building professional relationships with clients and coworkers.

Overview

Work History

Pediatric Dental Assistant

Children’s Hospital
  • Assisted the Dentist with routine oral cleanings and procedures such as fillings, crowns, root canals, and extractions
  • Certified with Children’s Hospital to assist with pediatric oral surgery
  • Verified insurance coverage with a wide range of companies

Funeral Director/Location Manager

  • Met with multiple families per day for funeral arrangements and accommodated all requests and requirements to assist with their loss
  • Constant communication with other funeral homes, Medical Examiner offices, hospital offices and specialist to complete death certificates for state certification
  • Completed cremations as well as embalming and transportation of loved ones

Server

  • Greeted guests and provided menus.
  • Maintained knowledge of the updated menu, product items, and prices.
  • Constant attention to sanitation and safety while handling food.
  • Prepared checks, itemizing total meal costs and taxes.
  • Assisted in training new servers.
  • Checked food prior to serving to ensure customer satisfaction.
  • Stocked service areas with supplies during slow periods.

Education

Pediatric Dental Assisting -

Heritage Community College
Denver, CO
04-2012

Arapahoe Community College
Denver, CO
08-2009

High School -

Yuma High School
Yuma, CO
05-2006

Skills

  • Customer service
  • Menu memorization
  • Sanitation and food safety
  • Communication
  • Guest engagement
  • Professional appearance
  • Strong work ethic
  • Customer feedback management
  • Check payment processing
  • Effective customer upselling

References

  • Wick Jackson, Former co-worker, (917) 667-0321, 12 Dock St., Annapolis, MD, 21401
  • Christopher Pickett, Former employer, (540) 524-8917, 1106 Juniper Rd., Hardy, VA, 24101

Timeline

Pediatric Dental Assistant

Children’s Hospital

Funeral Director/Location Manager

Server

Pediatric Dental Assisting -

Heritage Community College

Arapahoe Community College

High School -

Yuma High School

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Abby Deroo