Abby Espeland
North Branch,MN
Summary
Hardworking employee enthusiastic about learning the detailing field inside and out at Whitaker Buick GMC. Fast worker with attention to detail and ability to multitask effectively. Strong communication and interpersonal skills providing superior customer service. Good organizational and time management abilities. Able to work under pressure.
Overview
4
4
years of professional experience
Work History
Online Orderfilling and Delivery
Walmart
10.2022 - Current
- Managed time effectively, balancing multiple tasks while maintaining high-quality service standards.
- Handled sensitive materials responsibly, ensuring confidentiality during pickups and deliveries of important documents or packages.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided exceptional customer service by addressing any issues or concerns promptly
- Trained new employees
- Tracked substitutions and informed customers of changes.
Associate
Taco Bell
08.2020 - 08.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked varied hours to meet seasonal and business needs.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Education
High School Diploma -
North Branch High School
North Branch, MN06.2022
Skills
- Time management skills
- Reliability
- Order Verification
- Team building
- Positive Attitude
- Communication and Interpersonal Skills
- Analytical Thinking
- Physical Stamina
- Attention to Detail
- Customer Service
College Student
Working towards a bachelors degree at the University of Minnesota
Additional Information
I am genuinely passionate about the field of detailing and desire to keep learning and expanding my knowledge. I approach every task and challenge with enthusiasm, dedication, and a relentless drive to excel. I am highly adaptable when it comes to working styles, environments, and team dynamics. My goal is to be a valuable asset and contribute to the success of this company.
Timeline
Online Orderfilling and Delivery
Walmart
10.2022 - Current
Associate
Taco Bell
08.2020 - 08.2022
High School Diploma -
North Branch High School