Abby Griebenow
Baxter,TN
Summary
Proven sales associate with a track record of enhancing customer satisfaction and boosting sales through expert relationship selling and persuasive communication. At Belk, leveraged exceptional service and upselling techniques to significantly increase revenue. Skilled in both verbal and written communication, demonstrating a unique blend of hospitality and strategic sales acumen.
Overview
1
1
year of professional experience
Work History
Sales Associate
Belk
Cookeville, TN
09.2024 - Current
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Waitress Trainer
Drakes Come Play
Cookeville, TN
08.2023 - 01.2024
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
Education
High School Diploma -
Cookeville High School
Cookeville, TN05.2023
Skills
- Exceptional customer service
- Sales expertise
- Verbal/written communication
- Upselling
- Relationship selling
- Persuasion techniques
- Hospitality and accommodation
- Prospecting and telemarketing
- Organization
Timeline
Sales Associate
Belk
09.2024 - Current
Waitress Trainer
Drakes Come Play
08.2023 - 01.2024
High School Diploma -
Cookeville High School