Abby Hawkins
Madisonville,TN
Summary
Experienced with medication dispensing, patient communication, and inventory management. Utilizes pharmaceutical software and compounding techniques to maintain high standards of care. Knowledge of regulatory compliance and quality assurance ensures safe and effective pharmacy operations. Capable of administering vaccines and able to adapt to dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
01.2021 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Gift Shop Cashier
The Lost Sea Adventure
05.2017 - 07.2019
- Balanced cash drawers at the beginning and end of shifts, verifying that all funds were accounted for accurately before submitting reports to supervisors for review.
- Maximized efficiency during peak hours by quickly processing transactions without sacrificing accuracy or customer service quality.
- Displayed excellent product knowledge, assisting customers in making informed purchasing decisions.
- Ensured seamless communication between front-end staff members by actively participating in team meetings and contributing valuable feedback regarding improvements for store operations.
Education
Associate of Science - Science
Pellissippi State Community College
Knoxville, TN12-2024
High School Diploma -
Sequoyah High School
Madisonville05-2019
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Workflow optimization
- Aseptic techniques
- Giving Vaccines
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Certified Pharmacy Technician
Walgreens
01.2021 - Current
Gift Shop Cashier
The Lost Sea Adventure
05.2017 - 07.2019
Associate of Science - Science
Pellissippi State Community College
High School Diploma -
Sequoyah High School