Amanda Pollitt
Germantown,USA
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
4
4
years of professional experience
Work History
Certified Pharmacy Technician
Mason Family Drug
Maysville, KY
10.2024 - Current
- Processed prescription orders accurately and efficiently for diverse patient needs.
- Assisted pharmacists in preparing medications and verifying prescriptions for safety.
- Managed inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
- Compiled patient medication profiles to ensure comprehensive pharmaceutical care.
- Provided exceptional customer service by addressing patient inquiries and concerns promptly.
- Collaborated with healthcare professionals to facilitate effective communication regarding prescriptions.
- Educated patients on medication usage, side effects, and storage requirements effectively.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Entered patient profile information into computer systems accurately and completely.
CERTIFIED PHARMACY TECHNICIAN
Walmart
Maysville, USA
06.2023 - 10.2024
- Dispense medications accurately, ensuring patient safety and regulatory compliance, enhancing trust.
- Maintain detailed patient records, contributing to seamless pharmacy operations and patient care.
- Assist in inventory management, preventing medication shortages and ensuring availability.
- Collaborate with healthcare providers to verify prescriptions, improving patient outcomes.
- Educate patients on medication usage, fostering adherence and reducing health risks.
- Processed prescription orders accurately and efficiently for customers.
- Assisted pharmacists in medication preparation and inventory management.
CUSTOMER ACCOUNT MANAGER
Aaron's
Maysville, USA
08.2022 - 03.2023
- Managed customer accounts, achieving a 15% increase in client retention through effective relationship building.
- Resolved customer issues promptly, improving overall satisfaction and reducing churn rates.
- Oversaw payment plans and collections, ensuring timely payments and reducing delinquencies.
- Collaborated with sales teams to identify upsell opportunities, boosting revenue and client engagement.
HOUSEKEEPER
Whitetail Heaven Outfitters
Aberdeen, USA
08.2021 - 08.2022
- Ensured guest room cleanliness, consistently earning high guest satisfaction and positive feedback.
- Received high ratings for room cleanliness and maintenance, enhancing guest experience.
- Maintained guest rooms, significantly boosting guest satisfaction and positive reviews.
Education
HIGH SCHOOL DIPLOMA -
Mason County High School
Maysville, KYASSOCIATE'S DEGREE - MEDICAL BILLING & CODING
Ultimate Medical Academy
Tampa, FloridaCERTIFIED PHARMACY TECHNICIAN -
Pharmacy Technician University
Maysville, KYSkills
- Patient Education
- Data Management
- Customer Relations
- Account Management
- Medication Dispensing
- Record Keeping
- Health Insurance
- Pharmacy Software
- Quality Assurance
- Time Management
- Critical Thinking
- Attention to Detail
- Pharmaceutical Research
- Workflow Optimization
- Patient Advocacy
- Clinical Documentation
- Medication Therapy Management
- Health Informatics
- Data Analysis
- Leadership Skills
- Data Entry
- Medication Safety
- Pharmacy Operations
- Patient Support
- Patient Care
- Compliance Training
- Customer Engagement
- Medication Review
- Inventory Auditing
- Financial Management
- Customer Service
- Pharmaceutical Sales
- Healthcare Compliance
- Medication Storage
- Billing Management
- Customer Experience
- Patient Safety
- Patient Relations
- Medication Packaging
- Prescription processing
- Medication preparation
- Inventory management
- Patient education
- Data entry
- Customer relationship management
- Attention to detail
- Problem solving
Personal Information
Date of Birth: 12/27/99
License Number
C16752909
Timeline
Certified Pharmacy Technician
Mason Family Drug
10.2024 - Current
CERTIFIED PHARMACY TECHNICIAN
Walmart
06.2023 - 10.2024
CUSTOMER ACCOUNT MANAGER
Aaron's
08.2022 - 03.2023
HOUSEKEEPER
Whitetail Heaven Outfitters
08.2021 - 08.2022
HIGH SCHOOL DIPLOMA -
Mason County High School
ASSOCIATE'S DEGREE - MEDICAL BILLING & CODING
Ultimate Medical Academy
CERTIFIED PHARMACY TECHNICIAN -
Pharmacy Technician University
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