Abby Holman
Aliso Viejo,CA
Summary
Reliable applicant providing friendly, individualized service in store-front parlors and shops. Adaptable employee with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers.
Overview
2
2
years of professional experience
Work History
Scooper
Handel's Homemade Ice Cream
07.2021 - 09.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Provided work outside the store by partaking in catering events.
Front End Clerk
Pavilions Grocery Store
01.2021 - 07.2022
- Kept front end areas clean and organized for professional appeal to customers.
- Maintained current understanding of promotional ads and seasonal offerings.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Nutrition
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2026
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA06.2022
Skills
- Customer Needs Assessments
- Doordash and Ubereats
- Customer Service
- Stocking and Organizing
- Customer Transactions
- Cleanliness Standards
- Teamwork and Collaboration
- Order Preparation
Timeline
Scooper
Handel's Homemade Ice Cream
07.2021 - 09.2022
Front End Clerk
Pavilions Grocery Store
01.2021 - 07.2022
Bachelor of Science - Nutrition
California Polytechnic State University-San Luis Obispo
High School Diploma -
Aliso Niguel High School