Abigail Howard
Minot,ND
Summary
I am a single mother of two beautiful children. I have worked in all sorts of industries. I do not think I could fit all my work experience into a small paragraph so I listed my most recent jobs. I have gained many skills from all of my past experience. I have worked in customer service since I was 17 years old. I am always trying to find an opportunity to better myself, and my lifestyle. I very much enjoy learning new skills and testing my creative mind, to allow myself to see what I am fully capable of.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant/Ward Secretary
Trinity Hospital
Minot, ND
08.2023 - Current
- Answered call lights promptly and responded to patient needs accordingly.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Performed clerical duties such as answering phones when required.
- Documented patient care and progress in medical charts.
- Collected paperwork for patients, nurses, and physicians.
- Located and filed physical permanent records according to established categorization systems.
- Completed charts, staffing sheets, and other documentation.
- Responsible for greeting visitors, answering phones and providing general information.
- Assisted in organizing admissions paperwork for new patients admitted to the facility.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
Bartender
Dakota Lounge
Minot, ND
12.2019 - 08.2023
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Balanced daily registers and generated sales reports for management.
- Collected and organized daily till totals and tips.
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Assisted in setting up the bar for service shift.
Education
High School Diploma -
Minot High School
Minot, ND05-2015
Skills
- Indirect Patient Care
- Patient Lifting
- Care plan implementation
- Quality Assurance
- Medical terminology knowledge
- Patient Relations
- Safety Precautions
- Adaptable
- Basic Life Support
- Payment Processing
- Customer Service
- Excellent judgment
- Professional Appearance
- Outgoing Personality
- Courteous
- Organizational ability
- Handling Difficult Customers
- New Hire Training
- Adaptive Learning
- Goal Setting
- Quality Control
- Problem-Solving
- Professionalism
- Attention to Detail
- Adaptability and Flexibility
- Time Management
- Reliability
- Multitasking
Affiliations
- I enjoy softball in the summer.
- I do puzzles in my free time.
- Taking my children to their sport activities.
References
References available upon request.
Timeline
Certified Nursing Assistant/Ward Secretary
Trinity Hospital
08.2023 - Current
Bartender
Dakota Lounge
12.2019 - 08.2023
High School Diploma -
Minot High School